Job Description:
Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.
Job Summary
Collects specimens for laboratory analysis including blood and non-blood specimens. Explains safety protocols and procedures to patients, is customer focused and provides certain clerical functions.
Principle Duties and Responsibilities:
Collect blood using good judgment, reasonable and prudent care and according to policies and procedures, including but not limited to the following:
-Check two patient identifiers and insure a complete match between orders, labels and patient verbal response before and after collection.
-Summon patient or greet patient according to local policy, custom and procedures. Once the patient has been called, ensure the safety of the patient. Avoid leaving the patient alone.
-Use hand hygiene procedures according to unit guidelines.
-Access patient in LIS system. Release order or accept as applicable.
-Use a time out to ensure all necessary tests have been released and/or labels printed. Match all labels and tests to containers.
-Select appropriate specimen collection equipment. Identify suitable needles and adapters as necessary.
-Select appropriate site for blood collection. Demonstrate understanding of vein and site prioritization to minimize risk of complications including but not limited to site avoidance or prohibitions due to mastectomy and lymph related lumpectomy history, venous access devices and ports, cannulas, dialysis shunts or prioritization required for infusion therapy.
-Tie tourniquet and prepare site for venipuncture
-Collect specimen according to order of draw
-Ensure a safe collection by adhering to all safety and other protocols such as needle stabilization during draw.
-Insure adequate mixing of specimen in tube by inversion or use of mechanical device.
-Label in presence of patient
-Package specimen and place for transport.
-If trained, batch specimens and file manifest.
-Monitor patient and ensure bleeding has stopped, and patient is stable.
-Give patient post draw instructions on wound care.
-Review prior to collection a standard checklist which includes checking for potential history of adverse reactions.
-Is customer focused and puts the needs of patients first.
-Demonstrates professionalism. Presents a positive image of the unit, division and institution.
-Maintain adequate workflow by consistently checking with front desk for patients in waiting queue. Demonstrate understanding of prioritization protocols.
-Maintain patient privacy and follows all HIPAA guidelines. Maintains privacy of other staff.
-With training, or if qualified by competency review, provide EKG, clerical and specimen transport functions.
-With training, or if qualified by competency review, provide pediatric and services to ancillary phlebotomy operations and locations serviced by Laboratory Support Services Central Phlebotomy
-If trained, complete reception and EPIC registration and order release.
-Provide reception and associated clerical functions at Specimen Collection center front desk including Fax receipt and send, filing of orders, answering telephones, greeter/receptionist and placing face sheets and/or requisitions in queue according to policies and procedures.
-Maintain adequate supply inventory, and complete monthly inventory checks as assigned.
-Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training.
-Work in collaboration with and practice good team working and communication skills with co-workers.
-Adhere to unit polices for dress code, and other areas of personal presentation such as, but not limited to fingernail policy and personal hygiene, and interpersonal communications.
-Adhere to unit polices for attendance, time off, scheduling, breaks, lunch etc.
-Collection may be on inpatient, outpatient or both
Qualifications
Education:
- High school diploma or equivalent required.
- Graduate of training program preferred
- 1-year work experience and national certification in phlebotomy preferred.
Skills/Abilities/Competencies:
- Familiarity with metric system units
- Knowledge of basic anatomy and physiology
- Knowledge of aseptic technique
- Knowledge of cardiovascular system
- Knowledge of standard precautions
- Must be able to read/write English and communicate clearly with staff and patients.
- Effectively performs venipuncture as well as skin puncture (where applicable and if trained) on adults, elders, adolescents and school aged children, and if trained and assigned, pediatric venipuncture, finger and heel sticks on infants or toddlers or preschool age children.
- Attentive to standard safety and infection control procedures including standard precautions
- Effective interpersonal and communication skills
- Attentive to detail
- Ability to provide compassionate care to patients
- Ability to recognize emergency situations and respond appropriately
- Must be able to lift ten pounds
- Capable of physical exertion including walking, standing, sitting and bending for entire shift assignment
- Possesses manual dexterity and visual acuity
- Able to work under stress of time constraints and heavy workload demands requiring accuracy
- Basic computer and keyboard skills. Familiarity with MS Windows and LIS preferred.
- Neat and orderly work habits.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
15 Parkman Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
More jobs in Boston, Massachusetts
|
FINRA. |
|
Thermo Fisher Scientific |
|
Thermo Fisher Scientific |