Operations Manager at SGS North America Inc. in Christiansburg, Virginia

Job Description:

Company Description



SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.



Job Description



The Operations Manager position is responsible for all the lab technical operations. This includes ensuring that lab results are produced in an efficient, accurate, and timely manner, reviewing manpower needs based upon current and future workloads, optimizing the lab physical layout and providing input for future capital needs, and dealing with site management for issues with employee safety, human resources, etc. issues.

• Improving the existing procedures for general lab functionality


• Monitor and adhere to operations budget


• Keep track of staffing requirements and recommend new talent as needed to correspond with specific


• duties and skill set


• Lead daily morning meetings


• Track company financials for general MTD invoicing and support achievement of monthly goals.


• Provide support for company turnaround time and quality goals (< 3.5 days and zero defects).


• Assist General Manager in 5-year capital and staffing plans


• Provide input for pricing changes and enter in LIMS system


• Assist in placing new suppliers in the accounting system


• Performs other duties as assigned

Qualifications




Education/ Experience

• Bachelor's degree in a related discipline


• Minimum 7 years' experience in a laboratory

Knowledge/ Skills/ Abilities

• Microsoft Office (Outlook, Word, Excel, PowerPoint) - Intermediate level


• English Advanced level of knowledge required


• Advanced level of knowledge required


• LIMS & Quality Program Related Experience


• Order Processing Software - In-house order system


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals


• Ability to speak effectively in one-to-one situations with customers or employees of an organization


• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


• Ability to deal with problems involving several concreted variables in standardized situations

Travel

• Occasional travel required (5%-33%)

Physical Demands of the Job

• Stand Occasional (5% - 33%)


• Move or traverse Occasional (5% - 33%)


• Sit Occasional (5% - 33%)


• Use hands Constant (67% - 100%)


• Reach with hands and arms Frequent (34% - 66%)


• Climb or balance Occasional (5% - 33%)


• Stoop, kneel, crouch or crawl Never (0%)


• Talk/hear Never (0%)


• Taste/Smell Never (0%)


• Lift/carry/push or pull Never (0%)

Our Benefits



We care about your total well-being and will support you with the following, subject to your location and role.

• 
  Health: Medical, dental and vision insurance, company-paid life, accident and long-term disability insurance, flexible spending accounts


• 
  Wealth: Competitive pay, matching 401(k) with immediate vesting upon enrollment, generous employee referral program


• 
  Happiness:
  
  
  
  • 
    Professional Growth: Online training courses, education assistance program
  
  
  • 
    Work-Life Balance: Paid-time off
  
  
  
  

Additional Information



SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.


This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.


If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.


All your information will be kept confidential according to EEO guidelines.


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