Technical Inside Sales Representative at Bray Sales, Inc. in Ontario, California

Job Description:

Technical Inside Sales Representative

Location: Southern California, onsite 5 days a week

Company: Bray Sales Southern California, a division of Bray Sales, Inc.

Starting Pay: around $39.00 hour + Sales Bonus

About Bray International

Bray International is a global leader in industrial valves, actuators, and related control products, offering innovative flow control solutions worldwide. With over 30 years of engineered excellence, Bray is recognized for its commitment to quality, integrity, and collaboration. As a privately-owned business, Bray fosters a stable yet dynamic work environment that supports career growth, professional development, and personal success.

Position Description:

Bray Sales Southern California is seeking a driven and enthusiastic Technical Inside Sales Representative (ISR) to join our high-performing Inside Sales team. As an ISR, you will be the primary point of contact for our customers, providing exceptional service, resolving issues, and supporting the sales process.

In this role, you will:

• Communicate directly with assigned customer accounts and internal departments via phone, email, and Bray's computer systems.


• Respond to customer inquiries, process sales orders, and update customers on order statuses.


• Collaborate with internal teams to fulfill customer requests for technical information, order updates, and expedite orders when needed.


• Troubleshoot and resolve customer issues in a timely manner, offering solutions that enhance customer satisfaction.


• Receive comprehensive training on Bray’s products, systems, and processes, ensuring you are set up for success.

Ideal Experience:

We’re looking for someone with a passion for customer service and a solid background in inside sales or customer service in an industrial setting. The ideal candidate will have:

• 3 to 5 years of successful inside sales/customer service experience in an industrial environment (experience in valves and flow control products preferred).


• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly.


• Strong computer proficiency (Excel, MS Word, and general computer literacy) in a fast-paced office environment.


• Ability to interpret technical specifications and requirements, effectively communicating them to both internal teams and customers.


• Strong organizational skills, attention to detail, and the ability to thrive in a high-energy, dynamic environment.

Qualifications:

• Permanent work authorization for the USA REQUIRED.


• Preferred: Bachelor's Degree, or equivalent relevant education or experience.


• Experience with ERP/MRP systems is a plus.


• A solid understanding of industrial manufacturing environments, particularly in valve sizing and specifying.


• Experience in industries such as wastewater management, oil & gas, or mining is preferred.


• Strong documentation and organizational skills.

Why Work for Us?

At Bray International, you’ll be part of a leading global company that provides innovative flow control solutions. We value collaboration, integrity, and excellence, and we offer a range of benefits and growth opportunities to support your career.

What We Offer:

• 
  Competitive Pay Plans: Starting pay at $32/hour + performance-based sales bonus.


• 
  Comprehensive Benefits: Effective the first of the month after 30 days of employment:
  
  
  
  • Medical, dental, vision, and life insurance
  
  
  • Paid holidays and vacation
  
  
  • 401(k) plan with matching contributions
  
  
  
  


• 
  Healthy Work Environment: Smoke-free, drug-free workplace to ensure safety and productivity.


• 
  Career Growth: Numerous opportunities for advancement within the organization.


• 
  Company Culture: Be part of a dynamic, forward-thinking team that values both professional and personal development.

Join Our Team

If you're ready to take the next step in your career with a company that supports your growth and success, Bray International is the place for you. Apply today and become a key player in shaping the future of flow control solutions!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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