Sr Site Specialist at Thermo Fisher Scientific in West Point, Pennsylvania

Job Description:

Work Schedule

First Shift (Days)



Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials



Job Description



Why Thermo Fisher Scientific?


Become a Sr. Site Specialist at Thermo Fisher Scientific and play a vital role in a company that is leading advancements in science and technology. Contribute to impactful projects like cancer research, environmental protection, and food safety.



Responsibilities

• Apply Thermo Fisher Scientific's or customer's inventory/order management electronic systems for activities such as on-site program replenishments, disbursements, receiving, put-away, stock rotation, cycle counts, order entry, expediting, customer service call resolution, product returns, and backorder processing.


• Handle the pickup of hazardous waste and delivery of inventory packages within a laboratory environment.


• Sustain and maintain stockroom inventory and assist in the registration of chemicals into a chemical database.


• Adhere strictly to work processes as outlined by our written procedures.


• Address customer concerns effectively, aiming for resolution within the established timeframe, and proactively communicate with supervisors about any potential issues.


• Engage in process improvement activities to improve service delivery.


• Perform other responsibilities as assigned by management.

• High School Diploma or equivalent experience is required; a college degree is preferred.

• 2+ years of relevant experience, preferably within a laboratory setting or services.


• Proven customer service, verbal, written, and presentation skills.

• Ability to read, write, and speak English fluently, with strong communication skills.


• Outstanding interpersonal skills for collaborating with various levels of Thermo Fisher personnel and customers.


• Proficiency in operating handheld scanners and performing data entry functions.


• Intermediate skills in Microsoft Office suite.


• Capability to work independently at customer sites, sometimes in environments with chemical-based allergens.


• Ability to lift, push, and pull 30-40 pounds consistently and occasionally up to 50 pounds, using equipment like pushcarts, pallet jacks, and forklifts.


• Willingness to wear personal protective equipment as required.