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Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE: 0.001000 (as needed)
Shift: Shift 4
Job Summary:
The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.
EXPERIENCE DESCRIPTION:
Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is required. College is preferred.
TRAINING DESCRIPTION:
ICS training, TERT certification, IAHSS Certification, preferred. HAM radio operator Training may be site specific.
SPECIAL SKILLS DESCRIPTION:
Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
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