Quality Assurance at BC Forward in East Helena, Montana

Job Description:

Quality Assurance



BCforward is currently seeking a highly motivated Quality Assurance in Helena, MT 59602






Job Title: Quality Assurance

Duration: 3+ Months Contract

Location: Helena, MT 59602

Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)

Job Type: Contract (40 hrs. a week)

Pay Range: $16.50/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Work Schedule:

General Shift



Duties and Responsibilities include:

• Listening to recorded calls and evaluating for accuracy based on set expectations.


• Ensure claims information is entered accurately into the MMIS system.


• Reviewing all Enrollment Broker, Provider Relations entries into MMIS for accuracy.


• Ensures productivity meets or exceeds services and quality standards


• Verify File Update Requests (Furs) are entered into the system correctly and responded to within contract requirements.


• Verify the timeliness of processing claims through document control.


• Covering for front desk admin as needed.


• Other duties as assigned.

Qualifications

• Quality Assurance experience preferred


• Medicaid or Health Insurance experience preferred


• Ability to work well with people under occasionally stressful and demanding conditions; develop and maintain effective working relationships with a variety of individuals; identify when to ask for help and be willing to ask for help when appropriate.


• Must be a self-starter that is unselfishly motivated and able to demonstrate the initiative to meet business/department needs.


• Must be able to show commitment to consistently doing high quality work and occasionally going above and beyond.


• Able to embrace coaching and feedback from peers and management.


• Must have the ability to operate general office equipment, Microsoft Office products as well as specialized software.


• Follow the procedures expected of all staff and act in a professional manner.

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 236841 when responding to this ad.


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Salary Details



This salary was provided in the Job Posting.


$0-$16.50


Hourly Salary



Job Snapshot




Employee Type

Contractor



Location

East Helena, MT (Onsite)



Job Type

Admin - Clerical



Experience

Not Specified



Date Posted

03/21/2025 Apply Now