Water Shuttle Driver - Callville Bay Marina at Guest Services in Las Vegas, Nevada

Job Description:

Compensation Amount:
12.00 USD Hourly


Job Summary:
The Water Shuttle Driver is primarily responsible for assisting customers with safe water transportation around the marina areas and lake and ensuring a high level of customer satisfaction.


Job Description:



ESSENTIAL FUNCTIONS

• Drive and operate a shuttle boat to transport customers to and from the headwalk area and marina 1 and 2.


• Greet and assist all customers in a professional and friendly manner.


• Assist customers to enter and exit the shuttle boat, as needed.


• Effectively and efficiently unload/load customer's luggage and supplies off/on shuttle boat, as needed.


• Maintain appropriate fuel levels in shuttle watercrafts, as needed.


• Maintain clean shuttle watercrafts; vacuum, wipe down/clean seats, power wash exteriors, etc., as needed.


• Tell the Boat Rental Manager of the need for routine and preventative maintenance for all shuttle watercraft.


• Provide excellent, professional customer service to customers, at all times.


• Organize maintenance storage areas and clean all tools after use and store in proper place.


• Repair, secure and/or immediately report any and all safety hazards on property.


• Perform work in a manner protective of human health and the environment and report any deviations of environmental policy to the Boat Rental Manager.


• Communicate with customers, Park Service and employees by VHF radio.


• Know and follow all company, Environmental, Health and Safety Management Program policies and procedures.


• Maintain regular and punctual attendance at work.


• Work cooperatively with co-workers and supervisors.


• Any other duties as assigned.

SKILLS AND KNOWLEDGE REQUIREMENTS

• High school diploma or GED preferred.


• Six months work experience, preferably in customer service.


• Six months of experience operating watercraft, preferably transporting customers preferred.


• Previous Hospitality/Resort industry work experience working with the public preferred.


• Able to speak, read and understand English to communicate with customers and to follow instructions.


• Boaters' safety card and good boating skills and knowledge of safe boating operations.


• Good organizational, interpersonal and customer service skills.


• Able to work independently with minimal supervision and as part of a team.


• Effectively and positively communicate and cooperate with peers, customers and supervisors.


• Consistently friendly, helpful in-person demeanor.


• Knowledge of proper use of cleaning supplies and proper cleaning techniques.


• Ability to interact calmly with both customers and employees under stressful conditions.


• Honest and trustworthy with customer's property.


• Able and willing to work holidays, weekends, on-call and overtime during periods of high visitation.


• Able to work quickly and handle high volumes during peak hours in a fast-paced environment.


• Knowledge of proper use of cleaning supplies and proper cleaning techniques.

PHYSICAL AND MENTAL REQUIREMENTS

• Stand/remain upright for up to 4 hours at a time.


• Stand, move on feet quickly for up to 4 hours at a time.


• Walk on uneven, paved, unpaved, tiled, carpeted and sometimes slippery surfaces.


• Balance/stabilize, stand/remain upright and walk on uneven and moving surfaces (marina docks and boats on water).


• Step into and onto boats from docks and back to docks safely and repetitively.


• Work outdoors in a variety of weather conditions including extreme cold, hot and stormy weather for entire shift.


• Bend, kneel, stoop and/or squat repetitively.


• Twist and turn repetitively.


• Reach down, forward and overhead frequently.


• Able to use general cleaning chemicals and supplies.


• Push/pull, lift and use a vacuum, broom and mop daily.


• Close vision, distance vision and ability to adjust focus.


• Able to lift, carry, load and unload luggage and other personal items, weighing up to 75 pounds.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.


Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base. Apply Now