IS NAM Coordination Lead at Intertek Technical Services Inc. in the woodlands, Texas

Job Description:

Industry Services NAM Coordination Lead

Primary Purpose:

As an Coordination Team Lead you will be responsible for Coordination functions in regard of the Technical Inspection Division under the direction of the VP Technical Inspection Services NA. Preparation and presentation of recommendations preliminary to decision making in matters affecting long-range objectives, plans and overall policies as they relate to operations.

Scope:

The role is responsible for sales and business development activity across the various IS North America businesses. In addition, the role is responsible for ensuring that effective cross-division sales cooperation and collaboration is achieved in North America, and that IS North America provides adequate and effective sales support to other Intertek Industry Services locations around the world.

Principal Responsibilities:

• To handle and decide day-to-day matters in keeping with the long-range objectives, plans and overall policies established by the VP Technical Inspection Services NA and ensure proper application/interpretation of established policies as they relate to operations.
• To continuously improve the Quality Management System of the Technical Inspections Division as per the requirements of IS09001:2000, including awareness of all personnel within the Division.
• To work closely and liaise with all personnel within the Technical Inspections Division in the US and assigned foreign offices with particular emphasis on supporting the efficiency, accuracy and promptness of the execution of all work and reports thereon for clients involved.
• Responsible for monitoring and achieving set KPI targets within your assigned coordination team.
• To ensure compliance with company policies in place from time-to-time, specifically the US
  Embargo Law, Foreign Corrupt Practices Act (OFAC) and Zero Tolerance Policy.
• Maintain oversight of assigned top tier clients to ensure client satisfaction and acceptable Coordination Team performance.
• Makes "in-person" visits to serve as a client representative at required locations by participating in kick-off meetings, pre-inspection meetings, order review meetings, expediting or any other type of client support needed.
• Performs coordinator/expediter human resource functions including scheduling, attendance maintenance, time sheet processing, and employee evaluations.
• Mentor your assigned Project Coordinators conveying your knowledge and experience to give them the necessary tools to succeed.

• Co-operate in all matters relating to the proper functioning of the Company Quality System i.e. Internal Reviews, Audits etc. and to report, in a timely manner any errors or omissions found in the Company issued documentation (assignments, work instructions, specifications / standards, procedures etc.) or knowledge of customer dissatisfaction.

• Be aware of company policies and procedures with respect to Health, Safety and Environmental issues with respect to office based and field personnel. Ensure the implementation of company policies / procedures and any applicable legislative regulations with respect to H S & E. Ensure the documented investigation and follow up of any reported incidents to a satisfactory conclusion.

Required Experience & Qualifications

• The ideal candidate will possess the following qualifications:
• Degree preferred but not required.
• Prefer at least ten (10) years relevant work experience, preferably in the engineering, manufacturing, construction, operation, maintenance, and/or inspection industries, of which at least five (5) years should have been spent involved with some form of QA/QC, either hands-on inspection or testing (or both), and/or in an administrative role.
• Fluent in English (i.e. reading, writing, speaking, and comprehension)
• Proficient in Microsoft Office.
• Familiarity with email and internet communication systems.
• Possess strong analytical and communications skills.
• Ability to work well with others, multi-task, and is detailed oriented.
• KNOWLEDGE, SKILLS and ABILITIES
• Good interpersonal and demonstrated communication skills, both verbally and written.
• Ability to motivate others and lead by example.
• Delegation of responsibilities.
• Provide guidance that will help others to stay on track.
• Ability to multi-task and work under time constraints is critical. Must have sense of urgency.
• Must be self motivated with good organizational and time management skills.
• High degree of personal integrity and the ability to collaborate with others.
• Be aware of all Health and safety aspects when working on location.

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What we have to offer

When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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