Credit and Collections Analyst at The Judge Group Inc. in Shelton, Connecticut

Job Description:

Location: Shelton, CT

Salary: $25.00 USD Hourly - $27.00 USD Hourly

Description:
Job Title: B2B Retail (CPG) Credit and Collections Analyst


Location: 100% Remote (Must work in CST or EST time zone)


Job Summary: We are seeking a highly skilled, enthusiastic, and meticulous B2B Retail (CPG) Credit and Collections Analyst to join our team. The ideal candidate will be primarily responsible for managing a portfolio of B2B Retail accounts, ensuring timely collections, and resolving discrepancies. Additionally, the candidate will proactively evaluate creditworthiness and provide credit limit recommendations for small to medium-sized accounts. This role requires strong analytical skills, proactiveness, persistence, and a commitment to customer satisfaction.


Key Responsibilities:

• Utilize customer portals to obtain payment status, reconcile accounts, and retrieve outstanding balance details as needed.


• Proactively contact B2B Retail (CPG) clients via email regarding past-due invoices; partner to bring accounts up to date.


• Investigate disputes and discrepancies including scrutinizing Proofs of Delivery and Bills of Lading; assist in resolving customer billing and credit issues.


• Address collection inquiries, provide copies of invoices, statements, and document all activities in the High Radius Credit & Collections platform.


• Collaborate with cross-functional teams to resolve past-due invoices, disputed invoices, and payment issues, ensuring A/R accuracy.


• Assess and authorize removal of credit blocks (blocked orders) in accordance with customer's risk profile, including triaging and rectifying root cause for credit blocked orders.


• Evaluate credit risk: review, prepare, and recommend credit limits for small and medium-sized accounts.


• Develop and maintain effective relationships, escalating issues to Management as needed for prompt resolution.


• Achieve daily and monthly team productivity goals and objectives.


• Perform other miscellaneous duties and projects, as assigned.

Knowledge, Skills, and Abilities:

• Bachelor's degree or equivalent work experience.


• 4+ years of professional experience in B2B Retail collections required; Consumer Packaged Goods (CPG) experience strongly preferred.


• Advanced computer skills in MS Office.


• Proficiency in High Radius Credit and Collections platforms and SAP.


• Ability to multi-task, effectively prioritize, and perform duties with an exceptional degree of accuracy and consistency.


• Highly organized, exemplary diligence and accuracy; a continuous improvement mindset.

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Contact: ldeline@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now