Director of Professional Services at AMN Healthcare Inc. in Saint Paul, Minnesota

Job Description:

Job Description



Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!


Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don't just offer jobs; we pave the way for incredible careers.


Why AMN Healthcare? Because You Deserve the Best:


Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once, but twice! We're among the "Best Large Employers for Women," a testament to our commitment to excellence.

• SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the "Rapidly Advancing Staffing Firms," we have no plans to decelerate in the future.


• Incredible Futures: Join a team that doesn't just talk about building the future; we're shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

The Director Professional Services provides overall leadership for enterprise-wide programs and projects within our Language Services Division. This position collaborates with executive leadership and leaders from both IT and the business to prioritize and allocate resources, governance, and benefits realization/communication for project portfolios. This role will oversee Client Implementation Consultants in the field.




Job Responsibilities

• Overall accountability for the development, continuous improvement, and implementation of a strategic PMO organization that partners with key leaders within IT and the business to enable effective project delivery.


• Ensures the PMO provides consistent and effective financial and performance control overall, owning project outcomes and promptly advancing and handling issue resolution.


• Coordinates and leads the evolution and performance excellence of toolsets, processes, and relationships.


• Monitors and challenges Project Managers, IT Managers, and IT Leaders to continually improve the accuracy of their financial forecasts, program/project achievements/schedules, and resource planning based on master program/project schedule.


• Ensures portfolio alignment with AMN Healthcare business and Technology strategies.


• Participates in and/or owns the prioritization of potential investments using a business value-based governance approach.


• Provides portfolio/project rationalization based on resource constraints (e.g., financial, time, staff, and skills), business goals, and initiatives.


• Leads, coaches, and motivates a team of project management professionals to facilitate their continued growth and development and to ensure the successful delivery of all projects.


• Responsible for daily leadership and management, including governance and enterprise capacity planning management. Provides support the team on resolution of issues/concerns.

Key Skills

• Manage an Implementation team


• Strong communication


• Extensive knowledge of standard processes around governance, risk, and compliance


• Ability to develop and implement industry-leading processes and reporting through automation and toolsets and roll out enterprise-wide training and support

Qualifications

Education & Years of Experience

• Bachelor's Degree plus 7-10 years of work experience OR High School Diploma/GED plus 11-14 years of work experience

Additional Experience

• Prior experience leading a technology-focused Project Management Office


• Proven success managing a large portfolio with multiple business collaborators in a fast-paced, progressive, and dynamic environment


• Experience facilitating change, including collaboration with executive and senior-level partners


• Skilled at handling interpersonal relations to establish rapport inside and outside the immediate project teams


• Experience with different methodologies and frameworks (i.e., PMBOK, Waterfall, Agile, SAFE, etc.)

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.


• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.




Our Core Values

• Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation


At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.




Pay Rate

$127,000 - $151,000 Salary
Final pay rate is dependent on experience, training, education, and location. Apply Now