Summer IT Intern at Heidrick & Struggles in Chicago, Illinois

Job Description:

Heidrick & Struggles (Nasdaq: HSII) is the world's foremost advisor on executive leadership, driving superior client performance through premier human capital leadership advisory services. For more than 70 years, we've delivered value for our clients by leveraging unrivaled expertise to help organizations discover and enable outstanding leaders and teams. Learn more at
www.heidrick.com




Job Description:




Who we Are



Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.®


Additional information on the firm can be found at www.heidrick.com.



The Role



We are seeking a motivated and eager student to join our IT department as an intern. This internship provides an excellent opportunity to gain real-world experience and exposure to IT operations, including troubleshooting, system maintenance, and technical support in a global company. You'll work closely with experienced professionals, learning how IT infrastructure supports daily business activities.



Responsibilities

• Assist the IT team in resolving technical issues related to software, hardware, and networking.


• Assist IT engineers during helpdesk support to staff for common IT problems.


• Assist in the installation, configuration, and maintenance of computer systems, software, and network equipment.


• Help keep internal systems up to date, ensuring the company's IT infrastructure is secure and functioning properly.


• Learn basic networking protocols (TCP/IP, DNS, DHCP) and assist with network administration tasks.


• Help troubleshoot and resolve issues related to office hardware like computers, printers, and other devices.


• Support in installing and setting up new software and hardware devices across the organization.


• Assist with software updates, patches, and version upgrades.


• Learn how to create, maintain and update documentation related to IT systems and procedures.


• Track and report on technical issues, solutions, and IT inventory.


• Help the engineering and security team reviewing China documentation related to data privacy.


• Participate in ongoing IT projects, such as system upgrades, deployments, and infrastructure improvements.


• Learn how to provide assistance on various tasks related to project implementation and testing.

Required Qualifications

• Currently enrolled in a degree program related to Information Technology, Computer Science, or a similar field.


• Basic understanding of computer systems, operating systems (Windows, macOS, Linux), and networking.


• Enthusiastic about technology and eager to learn in a practical, professional setting.


• Strong problem-solving and analytical skills.


• Good communication skills and ability to work effectively in a team environment.


• Mandarin or Cantonese language knowledge.

Preferred Qualifications:

• Familiarity with basic network protocols and hardware troubleshooting.


• Experience or coursework related to cloud technologies, cybersecurity, or database management.


• Knowledge of Microsoft Office Suite and/or project management tools.

Pay Range Guidelines for this Position:
The hourly range for this position is 24.00 USD to 24.00 USD. Compensation is based on several factors including but not limited to education, work experience and skills.


Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.


Heidrick & Struggles is committed to providing reasonable accommodations and/or adjustments during our recruitment process. If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional. Apply Now