Commercial Install Technician at Vector Security in Raleigh, North Carolina

Job Description:

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as our Sr. Systems Technician - Commercial Install!

We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Raleigh, NC

Summary:

As a Sr. Sytems Technician - Commercial Install, you'll be tasked with installing more complex security systems in commercial customer settings. You'll work closely with our outside sales team to ensure our customers receive the highest level of professional care from start to finish. Our goal is to give each customer a personalized experience tailored to their specific needs, and you'll play an important part in that experience.

What You'll Do:

• Installation of commercial solutions including wired and wireless systems.


• Actively participates in company initiatives such as securing new referrals and upselling, while providing exceptional customer service.


• Install, program, and configure commercial electronic security and fire alarm systems for commercial clients. Some examples of this include:
  
  
  
  • Door access control, CCTV, intrusion detection, low voltage communication, electronic locks, signaling devices, etc.
  
  
  
  


• Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes.


• Troubleshoot and diagnose existing fire alarm systems as needed.


• Drive to client sites, with a company issued vehicle, to perform the system installation and confirm the system is operating effectively and meets contract requirements.


• Run low voltage electrical wiring; related activities to include drilling, conduit installation, etc.


• Responsible for the connection of control panels, application requirements, wire concealment and security software installation.


• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operation/product manuals.


• Perform inspections and service on electronic fire systems.

What You'll Need:

• HS Diploma


• 
  Minimum of 2-Years: Life safety and home automation equipment experience
  


• 3-5 - Years: Field experience or equivalent education or certification


• Valid Driver's License


• Commercial Minded


• Access Control & CCTV experience


• NICET I - Preferred


• Possess strong technical aptitude and effective interpersonal skills


• Strong troubleshooting skills and mechanical aptitude


• Strong written and verbal communication skills


• Must be detail-oriented and organized


• Proficient in company skills and best practices. (Safety, use of equipment, etc.)


• Requires minimal supervision


• Able to demonstrate proficient understanding of the hardware and panel wiring of the primary manufacturers used by their home branch. This includes:
  
  
  
  • 
    Residential and Commercial Security; Commercial Fire Alarm Systems and Evac; Analog and IP Video products and systems; and basic Access Control products and systems.
  
  
  
  


• Experience with any or all the following preferred: Alarm.com, DSC, Speco, Hanwha, Digital Watchdog, Brivo, Vista Burg/Fire, Axis, Bosch, DMP, Notifier, Silent Knight, Firelight.

What You'll Get:

We offer a "Total Rewards" package including:

• Competitive compensation with incentive eligibility


• Medical, dental, and vision coverage


• HSA/FSA programs


• Company paid life and AD&D insurance


• Company paid short- and long-term disability


• Voluntary benefit products


• 401k retirement savings plan after just 60 days


• 7 Company Holidays, plus 2 Floating holidays of your choice


• Paid Time Off


• Tuition reimbursement


• Employee Assistance Program (EAP)
  

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.


• Do the right thing.


• Make a difference every day.


• Get it done.


• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Licenses & Certifications

Preferred

• NICET Fire Level I


• Driver's License

Skills

Preferred

• Communication


• Drills / working with drills


• Hand tools / working with hand tools


• Ladders / working with ladders


• Maintains high level of professionalism


• Troubleshooting

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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