Benefits Administrator at United Nations Federal Credit Union in New York, New York

Job Description:

Why join this team


Supports the day-to-day administration of UNFCU's employee benefits and well-being programs, including processing changes, addressing inquiries, coordinating vendor issues, and maintaining records. Assists with new hire orientation, open enrollment, expense tracking, and well-being initiatives to ensure program efficiency and a positive employee experience.


NYC Salary range: $78,120 - $82,000 annually; compensation is commensurate to geographic location. This position is hybrid.


What you'll do

• Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Address benefit-related inquiries from employees and escalate issues to the Manager, Benefits Administration or VP, Global Benefits when appropriate.
• Conduct new hire benefits orientation and support the benefits onboarding process.
• Process benefits enrollments, changes and terminations in the HRIS system.
• Assist Manager, Benefits Administration with tracking and reconciling expenses related to health and welfare, 401k/Pension, FSA, Tuition Reimbursement, Disability, FMLA, and Non-Qualified Deferred Compensation and processing and remitting benefit invoices on a timely basis.
• Process 401K enrollments, changes and terminations with plan recordkeeper.
• Administer COBRA and notify third party vendor of terminations.
• Serve as a backup for semi-monthly payroll tasks, including changes, additions, terminations, disability, and 401K.
• Support the Manager, Benefits Administration by collaborating with vendors to troubleshoot and resolve claims, eligibility, and other benefit-related issues.
• Assist with annual open enrollment and various other benefits projects.
• Coordinate on-site and virtual well-being initiatives (e.g., annual physicals, flu shots, Bright Horizon sessions, 401(k) education sessions, EAP seminars, Wellness Points Program).
• Develop and support the creation of HR announcements, intranet content, and company-wide emails for the benefits team.
• Maintain accurate benefits data in the HRIS, manage records (including e-filing), and compile financial, statistical, and reporting data as needed
• Perform additional responsibilities as assigned.
• Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.

What we're seeking

• Bachelor's degree in a related field of study
• 1-3 years of benefits administration experience
• Knowledge of benefits law and regulations including ERISA, COBRA, FMLA, HIPAA, Worker's Compensation, and Disability
• Proficient in Excel, Word, and PowerPoint
• Experience working with Payroll/HRIS and report-writing software (UKG and Nautilus preferred)

What makes you stand out

• Exceptional communication and interpersonal skills, with the ability to manage relationships across all organizational levels
• Strong organizational, analytical, and customer service skills, with meticulous attention to detail
• Ability to multi-task and prioritize effectively in a fast-paced environment
• Discretion in handling confidential and sensitive information
• Strong negotiation, coordination, and independent judgment skills

Who we are


UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.


UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws. Apply Now