Aftersales Supply Chain Strategic Operations Manager at Subaru of America, Inc. in Camden, New Jersey

Job Description:

Summary

Drives supply chain strategies for Fixed Operations (service parts and accessories) by fostering relationships with suppliers and internal stakeholders (including Subaru Corporation (SBR)/Subaru of Indiana Automotive (SIA)), ensuring overall efficiencies and driving continuous improvement to support business growth and operational excellence. The role requires a strategic, analytical, and results-oriented mindset to drive efficiencies, improve performance, and manage risks while ensuring availability and profitability of parts and accessories.

Primary Responsibilities

• Drives and refines the long-term strategic initiatives to optimize the Fixed Operations supply chain process, reduce costs, and improve operational performance across all segments of the supply chain which include Service Parts and Accessories Inventory Planning, Parts Information Coordination, Export, and Regional Distribution Center (RDC) network.
• Works closely with the Parts and Accessory Planning leadership to strategically align the demand planning process with multiple Subaru of America (SOA) teams and functions.
• Fosters collaborative relationships with the Parts Sales, Marketing, and Pricing teams to ensure accurate forecasting and demand fulfillment.
• Drives initiatives to reduce excess inventory while ensuring the continuous flow of parts and accessories to meet customer demand.
• Identifies supply chain risks (e.g., supply disruptions, cost fluctuations, geopolitical factors) and develops mitigation strategies to ensure continuity of operations.
• Manages the utilization of advanced analytics and supply chain management software to monitor key performance indicators (KPIs), identify areas for improvement, and oversee supply chain communication strategy to internal/external stakeholders to include senior leadership.
• Fosters a collaborative and results-driven environment for direct reports, setting clear expectations and performance goals.
• Promotes a positive and inclusive team culture that drives innovation and continuous improvement.

• Provides high-level oversight of the supply chain Information Technology (IT) project prioritization process.

• Knowledge, expertise, and experience with supply chain strategies, logistics, procurement, inventory management, and demand planning.
• Strong analytical abilities with preferred proficiency in supply chain software (e.g., Kinaxis, Oracle, or similar systems) and advanced Excel skills.
• Leadership capabilities, with experience leading and mentoring cross-functional teams.
• Excellent communication, interpersonal, and presentation skills.
• Demonstrated leadership and collaboration and ability to manage competing priorities in a complex and dynamic environment.
• Strategic thinking with a focus on continuous improvement and problem-solving.
• Strong project management skills and the ability to lead complex initiatives.

Education/Experience: BA/BS (or equivalent of relevant years' experience) with 10-12 years of relevant experience

Travel: 50%

Compensation: The recruiting base salary range for this full-time position is $114800 - $164000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: M2) In addition to competitive salary, Subaru offers an amazing benefits package that includes:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days.
• Tuition Reimbursement Program
• Vehicle Discount Programs
• See our Careers landing page for additional information about our compensation and benefit programs.