Program Administrator at Beacon Hill Staffing Group, LLC in Montpelier, Vermont

Job Description:

Job Title: Program Administrator - Audi Authorized & VW Certified Collision Programs (Remote)




Job Overview:

We are seeking a highly motivated and organized Program Administrator to oversee and manage the Audi Authorized and VW Certified Collision Programs. This is a remote position, offering flexibility to work during normal business hours (40 hours per week), with some flex time as needed. This role is open to candidates in all time zones.


The Program Administrator will play a key role in ensuring the effective administration of the Audi and VW Collision Programs, ensuring repair facilities are in compliance with established guidelines and processes. Additionally, you will contribute to the growth of the program by updating and refining its administration to support the expanding network of shops.


You will receive daily direction from both the Audi Program Manager and the Collision Program Manager, with formal line reporting to the Collision Program Manager.



Time Commitment Required:

• 3-year commitment

Key Responsibilities:

• 
  Program Administration: Oversee and manage the Audi Authorized and VW Certified Collision Programs, ensuring facilities meet program standards and stay compliant with established processes.


• 
  Point of Contact: Serve as the primary contact for Collision Centers going through the authorization process, holding them accountable for meeting deadlines and milestones.


• 
  Coordinate with Stakeholders: Act as a liaison between OEMs, dealerships, repair centers, and third-party suppliers to ensure smooth coordination and progress throughout the certification process.


• 
  Program Evolution: Update and improve program materials and tools as the network grows, ensuring alignment with evolving business needs. Key documents include:
  
  
  • Equipment and Tooling Self-Assessments
  
  
  • Network and Audit Reports
  
  
  • Process Flow Charts and Service Process Guides
  
  
  • Vehicle Tracker and Tow Notifications
  
  
  • Learning Management Systems for instructor-led courses
  
  
  
  


• 
  Continuous Improvement: Identify and implement improvements to the program, ensuring it remains responsive to the needs of stakeholders and supports the growing network.


• 
  Tracking & Reporting: Produce and distribute tracking and status reports to stakeholders, keeping them informed of progress, issues, and accomplishments.


• 
  Budget & Purchasing: Manage the department's budget, track expenses, and initiate purchasing through the internal system. Use business analytics tools like the Collision Repair Network (CRN) Dashboard to track and interpret trends.


• 
  Trainer Support: Assist in coordinating Audi Certified Trainers' schedules, ensuring training materials and courses are up to date and organized.

Required Skills & Experience:

• 
  Business Analytics: Strong analytical skills with the ability to interpret data and drive program improvements.


• 
  Project Management: Proven experience managing programs or projects, ideally in a cross-functional or matrix organization, ensuring milestones and objectives are met.


• 
  Automotive Experience: A strong understanding of the automotive retail or collision repair industry is preferred.


• 
  Attention to Detail: A high level of attention to detail with the ability to manage multiple tasks simultaneously and prioritize effectively.


• 
  Customer Focus: Excellent customer service skills with the ability to support and manage relationships with OEMs, dealers, and repair centers.


• 
  Communication Skills: Superior written and verbal communication skills, with the ability to create clear reports and deliver professional presentations.


• 
  Technical Proficiency: Advanced skills in Microsoft Word, Excel, Tableau, PowerPoint, InDesign, and other web-based applications. Ability to build impactful PowerPoint presentations.


• 
  Organizational Skills: Highly organized with the ability to manage multiple projects and deadlines, ensuring timely completion of all tasks.

Education & Qualifications:

• Bachelor's degree in Marketing, Business Management, or a related field, or equivalent work experience is preferred.


• 2+ years of experience in program administration, project management, or a similar role.

Why You Should Apply:

• 
  Remote Flexibility: Enjoy the flexibility of working remotely, with the ability to manage your schedule within normal business hours.


• 
  Career Growth: Contribute to the development and growth of the Audi and VW Collision Programs, gaining exposure to the automotive and collision repair industries.


• 
  Collaborative Work Environment: Work with a talented team of professionals while interacting with key stakeholders in the industry.


• 
  Meaningful Impact: Take a leading role in shaping the future of Audi and VW's Collision Programs, ensuring repair centers meet the highest standards of quality and service.

If you are passionate about program management, possess strong communication and organizational skills, and want to make an impact on a growing and evolving program, we want to hear from you!



Apply today to join our team as the Program Administrator and be part of something impactful!



Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.


Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.


We look forward to working with you.


Beacon Hill. Employing the Future™
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