Central Fill Pharmacy Operations Supervisor at McKesson in Cheektowaga, New York

Job Description:

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.


What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.



Key Responsibilities:

• Reviews and analyzes reports, records and directives, and confers with Operations Manager, Inventory Manager, and Facilities Management to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered


• Monitors efficiency and productivity trends, potential problems, and opportunities proactively


• Ensures efficient operation of the central fill operation including managing staffing assignments, intraday staffing adjustments, monitoring system flow, and adjusting operational thresholds and variables for smooth production flow.


• Optimizes operations shift schedules as required to support McKesson and customer goals


• Develops, evaluates, and maintains Standard Operating Procedures for all operational functions


• Develop comprehensive performance objectives for quarterly objectives and reviews (team, and individual)


• Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.


• Coordinates pharmacy installs and troubleshoots proprietary system problems working with a variety of vendors


• Develop and maintain comprehensive training program including mandatory McKesson annual training, pharmacy SOP's, and any required compliance training for the customer


• Ensure standards for efficiency, and productivity are being met / exceeded always


• Complete pharmacy incident research including detailed root cause, and corrective action with acute sensitivity to the needs of the customer


• Collaborate with home DC, and transportation couriers to ensure contractual service levels are met


• Lead the McKesson safety program to ensure a safety first working environment and culture


• Interview, hire, and develop a team of engaged professional pharmacy staff


• Accountable for scheduling and staffing


• Accountable for the payroll process to ensure receipts align with attendance policies


• Supports payroll process to ensure receipts align with attendance policies


• Compile and distribute a number of different reports to support management and the business


• Ability to assist with pharmacy technician responsibilities including training new technicians, dispensing countable and unit-of-use medication, and replenishing automated filling canisters.


• Adhere to and promote the company's Shared Principles (I2CARE & ILEAD)


• Sustains 5S site focus as a Leader to achieve operational excellence

Minimum Requirements



5+ years operational experience including 2+ years managerial experience preferred



Critical Requirements

• Experience inspiring a team, leveraging strengths, executing a strategy, advancing a business, and developing self / others


• Proficiency in MS Office and strong general computer proficiency required


• Excellent and effective business communication skills both verbally and in writing


• Skill at communicating insights and understanding of issues and problems


• Predominantly second shift (2p-10:30p), but must be open to flexible hours and rotational Saturdays to support McKesson, the team, and our customer; must also be open to adjusting shift and overtime as needed based on business requirements.


• Experienced in analyzing data and conditions in real time and adjusting as needed

Additional Knowledge & Skills

• 4 year degree preferred


• Industry experience in pharmacy, distribution, automation, logistics, supply chain, warehouse, manufacturing or distribution environment preferred


• Skilled in interviewing, coaching, evaluation, discipline and record keeping


• Experience with pharmacy compliance, regulatory, FDA or ISO9000 regulations a plus


• Demonstrated ability to analyze problems, past symptoms to root cause levels.

Education

• 4-year degree or equivalent experience

Physical Requirements

• High energy production environment


• May be required to work various shifts, including nights and days.


• General Office Demands


• Occasional lifting - up to 35 pounds


• Occasional work in the warehouse (picking/packing, etc.)


• Ability to be on your feet (8+ hours/day)

Career Level - Manager - M1



We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.



Our Base Pay Range for this position



$55,500 - $92,500



McKesson is an Equal Opportunity Employer



McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.



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