Food Runner at Sonesta Hotels International Corporation in Cambridge, Massachusetts

Job Description:

Job Description Summary

Responsible for ensuring that all food items are served as soon as they are ready.

Job Description

Essential Job Functions include:

• Key Job Functions

• Serve food and beverages orders, with appropriate garnishments and condiments to guests


• Responsible for making sure all food items are served as soon as they are ready.


• Each guest seated at a table should be served together - Timing is important.


• Respond to questions with informed answers.


• Must be able to stand and exert fast-paced mobility for the entire shift.


• Must have a good sense of balance, be able to lift, bend, kneel, stoop, push, pull and wipe.


• Must be able to frequently lift and carry food, beverage, and other items weighing up to 50 pounds.


• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

• Deliver Passionate & Engaging Service to our Guests
  
  
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectations
  
  
  • You will consistently deliver our GUEST model:
    
    
    • 
      Greet or welcome everyone, warmly with a smile
    
    
    • 
      Use eye and ear contact and the guest's name
    
    
    • 
      Establish/anticipate needs
    
    
    • 
      Solve and own all requests/complaints
    
    
    • 
      Thank everyone
    
    
    
    
  
  
  
  


• Build a solid relationship with your Colleagues
  
  
  • Treat colleagues with respect and dignity
  
  
  • Commit
  
  
  • Be Authentic and Real
  
  
  • Communicate Openly, Honesty, and Clearly
  
  
  
  


• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.