On-call Banquet Server at Sonesta Hotels International Corporation in Cambridge, Massachusetts

Job Description:

Job Description Summary

Serve meals to patrons for banquet and catering functions.

Job Description

• Always Adhere to Stay Safe with Sonesta safety guidelines.

• Prepare function room for banquet function; set tables and place settings.

• Serve drink of choice to guests.

• Garnish and decorate dishes prior to serving.

• Observe diners to respond to any additional requests and to determine when meal has been completed.

• Suggest desserts, beverages and after dinner drinks.

• Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.

• Clear and reset tables at conclusion of each course.

• Adhere to Sonesta Service Standards.

• Adhere to all Sonesta Safety and Sanitation Standards.

• May be required to work nights, weekends and holidays

• Adhere to uniform and grooming standards.

• Perform other duties or projects as requested by management.

• Deliver Passionate & Engaging Service to our Guests

o You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations

o You will consistently deliver our GUEST model:

§ G reet or welcome everyone, warmly with a smile

§ U se eye and ear contact and guest's name

§ E stablish/anticipate needs

§ S olve and own all requests/complaints

§ T hank everyone

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.