Patient Navigation Representative for Call Center at Holy Cross in Fort Lauderdale, Florida

Job Description:

Employment Type:Full time
Shift:Day Shift




Description:

• Exhibits proficiency in all aspects of scheduling


• Registers outpatients by obtaining necessary, accurate financial and demographic information.


• Consistently exhibits excellence in patient/customer service.


• Demonstrates knowledge and ability to operate various types of office equipment.


• Consistently completes all assigned tasks.


• Consistently meets department call center metrics.


• Works as a positive team member to support and increase overall efficiency of the department.

Minimum Qualifications:

• One year of college required; two years preferred or equivalent work experience in healthcare setting.
  Excellent Customer Service Skills


• Patient registration & insurance verification require


• Knowledge of Call Center phone systems preferred


• Working knowledge of medical terminology is required.


• Proficiency in computer skills and experience with computerized scheduling system is required.

Our Commitment to Diversity and Inclusion



Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Apply Now