Digital Marketing Operations Manager at American Cybersystems, Inc. in Lawrence Township, New Jersey

Job Description:

Innova Solutions has a client that is immediately hiring for a Digital Marketing Operations Manager


Position type: Full-time- Contract
Duration: 12 Months
Location: Lawrence Township, NJ

As a Digital Marketing Operations Manager you will:

• Leads brand omnichannel planning and content strategies across multiple internal business partners including medical, commercial, access, and engaging with multiple customers as prioritized by the brand lead.


• Contributes to continuous improvement of engagement, channel, content and analytic planning frameworks and tactical templates to use across cross functional brand teams.


• Leads and coordinate regular insights and metrics discussions with business partners in partnership with the BI&A team to ensure frequent optimization of the engagement, content and channel plans.


• Leads cross-functional matrix teams to enable seamless execution of business strategy and lead execution of digital campaigns/tactics


• Collaborates with BI&A to ensure KPI identification, measurement plans and optimization of omnichannel campaigns and customer journeys


• Coordinates with Customer Engagement Platforms, IT, Digital Production, Content Delivery, and rest of WCX teams on the following activities:


• Prioritization of campaigns and tactics


• Definition of campaign/tactic success (e.g., development of metrics plan)


• Evaluation and optimization of tactics


• Driving tactical plan to accomplish KPI and business objectives


• Provides omnichannel subject matter expertise into the ongoing evolution of customer engagement model by working with business leads on critical business priorities


• Maintains view of the competitive landscape and has a broad perspective across clients and pharma industry to identify and drive best practice around omnichannel expertise


• Drives innovation culture and coordinates with business and capability leads to develop innovative digital tactics and apply metrics, analytics, and insights


• Identifies long-term process needs of the business partners focused on omnichannel capabilities, developing, and executing a plan to address business requirements


• Identify opportunities for synergies and collaboration within and across markets within a therapeutic area


• Lead on the relationship with digital agencies/vendors to define project scope, costs, timelines, and deliverables


• Partner with content stewards Production & Content Delivery to provide early insight into cross-market material creation to drive content/asset re-use.


• Deliver campaign briefs and other necessary requirements documentation to support the development of programs Monitor, manage and provide regular updates on campaign/project financials


• Partner closely with Production and Content Delivery to provide direction, support to project teams, and implement changes when needed to achieve project objectives


• Monitor project status and budget and provide regular reporting on progress, challenges, and solutions


• Collaborate with other Omnichannel Strategy teams to enable consistency and best practice sharing across the enterprise


• Identify business process and capability improvement opportunities aligned to the needs of the business/customers


• Flex coverage across Omnichannel Strategy teams on as-needed basis

The ideal candidate will have:

• 5+ years' experience in Digital /Omnichannel Marketing leadership, including marketing/customer engagement strategy, brand/business planning, analytics, multi-channel (digital and non-digital) marketing operations and campaign/tactic execution/management


• 4-year bachelor's degree required; MBA preferred


• Pharma omnichannel experience


• Strategy execution experience

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!

Mohit Vyas
314-230-0976
Mohit.Vyas@innovasolutions.com

PAY RANGE AND BENEFITS:

Pay Range: $70 - $75 per hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024)


• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)


• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)


• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)


• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)


• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)


• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thank You!
Team Innova Solutions Apply Now