Travel Coordinator at Oxford Global Resources in Beverly, Massachusetts

Job Description:

Position Summary



The Travel Coordinator supports the business objectives for the organization by coordinating travel arrangements for consultants working on remote assignments as well as assisting corporate employees with approvals & questions.




What We Offer





Responsibilities

• Make professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations
• Follow company procedures, account guidelines and customer service standards in all areas of travel coordination
• Work as a team member and assist others as needed in completing all functions related to servicing the client and the consultant
• Maintain favorable working relationships with consultants, all other company employees and vendor partners
• Provide solutions to travel related problems clients may have
• Learn new software and maintain good computer skills
• Work well under pressure to resolve unexpected and unanticipated problems
• Show flexibility to perform unscheduled assignments
• Maintain good attendance
• Other duties as assigned

Additional Responsibilities

• Maintain favorable working relationships with consultants and all other company employees
• Provide solutions to travel related problems clients may have
• Promptly notify manager of all matters of significance
• Learn new software and maintain excellent computer skills
• Work well under pressure to resolve unexpected and unanticipated problems
• Show flexibility to perform unscheduled assignments
• Maintain excellent attendance
• Other duties as assigned

Skills

• Strong ability to interface with all levels of the organization
• Excellent verbal and written communications skills is a must
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
• Ability to multitask in a fast-paced environment
• Must be self-motivated, have good organizational skills and excellent customer service skills
• Solid analytical and problem-solving skills

Education





Experience

• Bachelor's degree and 3-5 years corporate travel or travel agency experience with GDS knowledge and Concur website (a plus)
• Previous experience in customer service roles
• Strong ability to interface with all levels of the organization
• Excellent verbal and written communications skills is a must
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
• Ability to multitask in a fast-paced environment
• Must be self-motivated, have good organizational skills and excellent customer service skills
• Solid analytical and problem-solving skills
• Proven knowledge of MS Office products

Competencies





Supervision




Supervision Exercised: none


Supervision Received: Manager, Travel



Salary Information: 50000-68000


Please contact careers@oxfordcorp.com if you are interested in this position.


Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Oxford provides holiday pay, paid time off, medical, dental, vision, life and disability benefit plans, flexible spending accounts, health savings accounts, employee tuition reimbursement, student debt assistance and a 401(k) Retirement Savings Plan. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email staffbenefits@oxfordcorp.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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