Commercial Retail Property Manager at B. F. Saul Company in Winston Salem, North Carolina

Job Description:

Saul Centers, Inc. is a self-managed, self-administered equity real estate investment trust, formed in 1993. Saul Centers operates and manages a real estate portfolio of 61 community and neighborhood shopping center and office properties totaling approximately 9.8 million square feet of leasable area.
Saul Centers’ primary operating strategy is to continue its program of internal growth, renovations, and expansions of community and neighborhood shopping centers that primarily service the day-to-day necessities and services subsector of the overall retail market.
Job Purpose: Responsible for the physical operation, maintenance, lease administration, and fiscal management for a portfolio of commercial shopping centers and office buildings. Our goal is to ensure efficient and reliable operation of the buildings, consistent with the owner’s financial objectives. The property manager will supervise qualified personnel to service the building, prepare bid proposals and hire outside contractors as authorized, and maintain positive relationships with tenants. Job Summary: Manage a portfolio to include approximately 6 retail centers in prime market locations including: Orlando, Tampa, Boca Raton, FLA, Winston-Salem, NC and Oklahoma City, OK, totaling up to 1.2 million square feet. Supervision & Authority:Under the general supervision and direction of management, the Property Manager complies with established Operating Policies and Procedures. The Property Manager is vested with authority to make discretionary decisions in the event of emergency circumstances not covered by Policies and Procedures.

Summary of Competitive Benefits & Perks:

• Health/Medical Insurance including Dental and Vision
• 401(k) with company match
• Paid time off
• Bonus/Target Incentive
• Tuition Reimbursement
• Complimentary usage of modern in-house fitness center
• On-premise full-service dining center discounts
• Discounts via the company’s EAP
• Monthly Employee Recognition Programs
• Referral bonus
• Pre-tax transportation options
• Plus more!

DUTIES & RESPONSIBILITIES OF a Commercial Retail Property Manager: Duties will include, but are not limited to the following:

• Supervises the repair, maintenance, and operation of assigned properties, utilizing the services of employees or contractors. Regularly inspects properties to ensure that buildings are in good operating order and appearance.

• Prepares bid proposals for all outside service contracts per Policies and Procedures. Awards contracts with approval of supervisor. Supervises and evaluates all outside contractors for performance per specifications. Accepts responsibility for accounts payable from purchase orders through coding and approval for payment.

• Creates accrual operating budget for fiscal year which, when approved by Owner’s representative, shall constitute fiscal plan for property. Prepares written, detailed management plan, reflecting the approved budget expenses and detailing building standard services to be provided and non-standard services to be offered. Prepares cash flow operating projections for full or partial fiscal year. Prepares written reports on the physical status of the buildings with recommendations for repairs or replacements. Prepares financial reports and variance reports as required. Understanding of cash flow at properties and reasons for variances is critical.

• Reconciles weekly all invoicing by coding properly and forwarding to accounting. On a monthly basis, reports to senior management on all financial accounting explaining any variances in their portfolio.

• Reviews rent roll and sales reports monthly noting differences and communicating with tenants concerning compliance in reporting sales.

• On a 24-hour basis, responds as necessary to any building emergencies to mitigate property loss and damage Maintains an active list of pre-qualified vendors (restoration, fire/sprinkler, MEP) an takes necessary steps to safeguard or minimize damage to property. In order to respond to emergencies, the property manager carries a company phone at all times (24/7). The manager must advise supervisor to coordinate emergency coverage for all time off.

• Coordinates with leasing representative and construction manager regarding introduction of tenants to building after lease execution. Monitors tenant improvements to effect smooth transfer of responsibility from construction department to management. Ensures that construction work performed in buildings, whether by management company or by tenants, is performed in accordance with Policies and Procedures.

• Provides lease administration per Policies and Procedures. Reviews all initial lease abstracts and monitors billing of rents and operating expenses, rent escalations, and above-standard services and utilities.

• Executes Tenant Retention Program that includes periodic visits with tenant representatives. Records all contacts. Reports as required to management regarding the status of relations with each tenant per guidelines provided. Encourages by word and deed a positive customer service attitude for all staff members, emphasizing the importance of tenant satisfaction and retention.

• Performs evictions and works with Collections Department and Legal Department on tenant or property issues. Attends court as necessary representing the owner concerning property issues.

• Supervises security functions for protection of property in accordance with Policies and Procedures. Supervises fire and life safety annual inspections per Policies and Procedures.

• Accepts responsibility for administration of the risk management program. Responsible for obtaining and maintaining valid Certificates of Insurance as required from tenants and contractors.

• Seeks to identify process improvements including technology applications for operation of properties or other property management functions. Recommends changes and additions to Policies and Procedures.

• Other duties as assigned.

Job Requirements / Skills / Abilities of a Commercial Retail Property Manager:

• Familiarity with building systems, building design, and interior construction
• Proven strong interpersonal skills
• Demonstrated organizational skills
• Strong analytical skills
• Proficiency with word processing, spreadsheet, and property management software
• Exceptional verbal and written communication skills
• Effective team member

Experience / Education / Licenses / Certifications of a Commercial Retail Property Manager:

• 3+ years Commercial Property Management experience
• Four-year College Degree
• RPA and/or CPM Designation Preferred
• Real Estate Licensee Preferred

PHYSICAL / ENVIRONMENT REQUIREMENTS:

• Valid Driver’s License and reliable transportation to office and travel hub.
• Ability to visit properties, maintenance staff, and tenants. Routine site visits will require 9 to 10 days per month of travel.
• Ability to inspect exterior and interior of properties, including mechanical rooms, roofs, and stairwells. Roof access may require climbing interior or exterior ladders

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Saul Centers, Inc. is proud to be an equal opportunity workplace. We promote diversity and equality within all facets of our organization, and we foster an environment that recognizes employees’ unique skillsets and ensure that all employees have an equal opportunity to grow and advance.
If you are a candidate in need of assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301-986-6000.
Equal Opportunity Employer/Veterans/Disabled



Equal employment opportunity, including veterans and individuals with disabilities.

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