Help Desk Analyst at The Judge Group Inc. in Malvern, Pennsylvania

Job Description:

Location: Malvern, PA

Salary: 23p/h

Description: Our client is currently seeking a Help Desk Analyst:
This role will be a long term contract to about 3 years and will be 100% onsite


This job will have the following responsibilities:

• Handling 30+ calls per day, ticketing and logging IT responses


• Escalating to proper authorities through ticketing system


• Maintaining a high level of customer service

Qualifications & Requirements:

• 6+ month with customer service through phone support
• Preferred education within IT area (BA or BS)


• ServiceNow experience is a plus

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.



Contact: asites@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now