ERP Analyst at Ledgent Technology in Denver, Colorado

Job Description:

Salary Range: $80,000-110,000 (actual pay depends on experience)



Type: Full-Time / Direct hire / Permanent



Schedule: Hybrid in Denver w/ 4 days per week onsite (Mon-Thurs)



Location: Denver, CO


The Business Application Administrator's primary mission is to implement, manage, and maintain IT-related business services for the organization. This position is also responsible for assisting in technical solutions, research, and recommendations, documentation, and training for other members of the team and customers. Our Business Application Administrator will play a key role in long-term growth.



Responsibilities :

• Research, recommend and configure software solutions


• Support the company's ERP platform with the following activities:
  
  
  • Configure/Administer/Monitor the ERP and related applications
  
  
  • User onboarding, offboarding and general management
  
  
  • Support ticket administration
  
  
  • General user training
  
  
  • System update and outage notifications
  
  
  
  

o Planning and monitoring

• Goods pricing management (data updates)




• Document business processes


• Cross train Help Desk team members


• Utilize Excel and similar tools to a high degree to manipulate data for import and export as required by system functions


• Assist with generating and maintaining reporting with Microsoft Power BI or custom tools


• Identify and then prioritize technical and functional requirements


• Provide technical assistance to team members or end users as needed


• Serve as SME and escalation point for the Help Desk

Individual Characteristics:



• Excellent technical and analytical abilities


• Servant-leader mentality


• Action oriented and willing to take initiative


• Strong relationship builder with good interpersonal skills


• Independent thinker - courage to fight for what he or she believes in


• Demonstrates strong communication and customer service skills. Must be able to communicate effectively (verbal and written) with all levels of the organization.


• Able to understand operational needs and work with data to identify trends and develop solutions



Experience:



• Bachelor's degree in Computer Science, Business Administration or similar field of study is preferred.


• Associates degree with demonstrated experience in Service Desk or Helpdesk management may be substituted.

• 5+ years' experience in a business systems analyst/administrator or architecture role


• Prior experience with business process workflow, reporting automation and cross departmental change management

• Experience with researching, identifying, and implementing new technologies



Preferred or Nice to Have:




Certifications:



• Certified Analytics Professional (CAP)


• PMI Professional in Business Analysis (PBA)


• ITIL v4 Foundations Certification



Benefits :


• Medical, Health Savings Account, Dental Insurance, Vision Insurance


• Flexible Spending & Dependent Care


• Life & Accidental Death & Dismemberment Insurance


• Short-Term Disability & Long-Term Disability


• Accident & Critical Illness Insurance


• Life Assistance Program 24/7


• Identity Theft Protection


• Money Coaching


• Will Preparation Services


• Travel Protection Services 24/7/365


• 401(k) - 3% employer match


• 10 holidays


• PTO - 3 weeks


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Apply Now