Director, Client Solutions Architect 2025-1415 (Remote, Strong Internal) at Managed Care Advisors in Bethesda, Maryland

Job Description:

Position Title: Director, Client Solutions Architect 2025-1415 (Remote, Strong Internal)

Location: Bethesda, Maryland, United States

Job Category: Client Services

Job Type: Full Time

Description:

Overview

Director of Client Solutions Architect (Strong internal)

Salary range $126,000 - $132,000

Are you interested in delivering a high-quality program? Do you have a combination of healthcare and Client Service experience to develop, lead, achieve, and support architecting solutions and technical approaches to support and capture new business? As Director of Client Solutions Architect you will join Sedgwick Government Solutions, an innovative company offering a unique set of services in Federal Workers' Compensation, Specialized Health Program Management, Employee Benefits, Disability Management, and Absence Management.

The Director, Client Solutions Architect will be responsible for working collaboratively with associated teams to support and lead our client solution development, architecting solutions and technical approaches to support the capture of new business. The role includes responding to business opportunities that focus on managed care, property/casualty solutions, Federal workers' compensation, and other government contracting opportunities. The role will lead creation of compliant and compelling solutions to meet requirements set forth by potential government clients. It is a critical role in shaping and constructing technical proposals, leading project management for solution design, and collaborating with cross-functional teams and external partners.

Responsibilities

• Lead in coordinating new business opportunities with sales and growth leadership, operations, and other teaming partners as needed
• Facilitate and support identified new business opportunities through the sales capture process and successfully transfer new work to our implementation services and operational partners
• Collaborate with business development and business units to support the completion of all activities related to “Client Solution Development” that includes leading or assisting the scoping of the technical solution, pricing, developing collateral, and managing internal sales capture processes
• Work effectively in a matrixed organization, leading, facilitating, and program managing all efforts with aligned departments
• Collaborate with our internal team to develop solutions and client value propositions that will win the work and drive desired outcomes
• Work with leadership teams to help design cost and delivery models for a client-focused solution; develop mitigations for client (and internal) workflow challenges; integrate yield opportunities into our solution; provide recommendations related to workforce configuration alternatives, -- and prepare client reach presentation materials in a thoughtful/sophisticated manner
• Partner to develop new Products and Solutions, by organizing internal or partner capabilities
• Integrate the capture of new business and adhere to Sedgwick Government Solutions' process for internal gate reviews and transition of awarded business to operations
• Create collateral to win RFPs and non-structured opportunities in any standard Microsoft applications
• Work closely with operations, business development, contracting, pricing, advisory, and all other implicated areas of the organization to produce the strongest deliverables
• Keep abreast of new and emerging technologies that will result in opportunities or threats for the company
• Assist sales and senior management in new business development that relies on emerging technologies
• Support business development activities, including:
• Assist in the identification of potential clients and opportunities through the utilization of multiple channels
• Assist outreach activities for potential clients and opportunities
• Provide technical writing and graphic/design support as needed
• Assist in the creation of presentations and collateral as needed
• Interact with vendors and contractors
• Support Innovation & Product Development activities, including:
• Provide administrative duties defined below
• Support training and communications initiatives as related to targeted projects and/or products
• Assist in requirements gathering and documenting with internal and external stakeholders
• Provide technical writing support as needed

Qualifications

• Bachelor's Degree
• 5 years of healthcare, claims, and/or managed care administrative, marketing, business development support experience
• 5 years of demonstrated experience supporting federal business development efforts and/or direct government contracting (i.e., project management, program management, or client success/account management).
• Advanced skills in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Experience in Adobe Creative Cloud is preferred, but not required
• Experience in CRM (Salesforce, Zoho, MS) is preferred, but not required
• Experience in MS Project preferred, but not required
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Work independently as a self-starter committed to delivering the highest customer service, quality, and results
• Ability to obtain and maintain a Public Trust Federal Government Security Clearance

For a career path that is both challenging and rewarding, join Sedgwick Government Solutions’ talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.

Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions.

Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick

Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to clients' specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts®; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. www.sedgwick.com Privacy | Sedgwick Terms and Conditions | Sedgwick

Equal employment opportunity, including veterans and individuals with disabilities.

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