Accounts Receivable-Collections Specialists at Pye-Barker Fire & Safety in Allentown, Pennsylvania

Job Description:

*Make a difference, protect lives, and achieve your dreams. *Build your career with the industry-leading fire, life safety and security company.
*Pye-Barker Fire & Safety - the largest fully integrated and full-service fire protection, life safety and security services provider in the United States - has acquired Keystone Fire and Security. Keystone Fire and Security is proud to be part of the Pye-Barker family.*
As an Accounts Receivable-Collections Specialists, your primary responsibility will be to manage the collection process accurately and efficiently, ensuring timely payments from our clients.
This is a hybrid role: 3 days in office, 2 days remote, after 90 day minimum training period.
*Essential Duties & Responsibilities: *

* Manage accounts receivable processes, including billing, collections, and account reconciliation.

* Provides consistent, professional, courteous, and high-quality customer service.

* Maintains excellent customer service, negotiation, communication and analytical skills.

* Create and send customer invoices, statements, and other financial documents.

* Communicate with clients to address billing inquiries and resolve issues promptly.

* Monitor customer accounts for any irregularities or payment delays

* Maintain current and detailed collection notes and billing records.

* Collaborate with internal teams to ensure accurate and timely billing processes.

* Maintains confidentiality of financial records.

* Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.

* Creates invoices according to company practices; submits invoices to customers.

* Maintains and updates customer files, including name or address changes.

* Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.

* Creates reports regarding the current status of customer accounts as requested.

* Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.

* Performs other related duties as assigned.

*Education/Qualifications: *

*  High school diploma or equivalent required

* Associate's degree in Accounting, Finance, or related field preferred ​

* Minimum 2 years of related experience required.

* Excellent verbal and written communication skills.

* Proficient in Microsoft Office Suite or related software as well as other accounting software programs.

* Familiarity with AIA and construction billing requirements.

* Sedona Software experience a plus.

* Ability to work independently and in a fast-paced environment.

* Ability to anticipate work needs and interact professionally with customers.

* Excellent organizational skills and attention to detail.

*Other Duties:*

* Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

* Performs other duties as assigned.

*Physical Requirements:*

* Prolonged periods sitting at a desk and working on a computer. 

*Benefits and Perks:*

* Excellent pay

* Medical, dental, vision

* Company paid life insurance

* Company paid short term disability

* 401K with employer match

* Paid vacation and company holidays

* Company vehicle (if job applicable)

Pye Barker Fire and Safety is an Equal Opportunity Employer

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