Internal Communications Leader - People Function at MMC in New York, New York

Job Description:

We are looking for an Internal Communications Leader to join our team in New York City. This is a full-time, permanent role, with a requirement of being in our NYC office 3 days per week.


The Internal Communications Leader works closely with Marsh McLennan's Head of People Strategy and her teams in developing and implementing communication strategies to support the impactful delivery of the Marsh McLennan People strategy and priorities.


This leader is a strategic, consultative and creative thinker, with the ability to create and deliver compelling communication programs that bring Marsh McLennan's Colleague Value Proposition to life through themes such as leadership, career, culture, and more. This leader plays a critical role in enhancing colleague engagement, fostering a positive company culture, and promoting people-focused programs and initiatives globally across the enterprise


This leader is highly effective at developing strategic direction, delivering flawless execution, serving as a thought partner and advisor to the People Function in crafting purposeful, plan-based strategies while ensuring communications programs are carried out with the highest standards and greatest impact.


This leader will collaborate with HR teams, senior leaders, Marketing and Communications colleagues and other stakeholders across businesses and geographies to ensure measurable delivery and impact of communications, consistent messaging and alignment with Marsh McLennan's overall narrative.


Given the enterprise/cross-business role that HR plays at Marsh McLennan, this leader will focus on developing scalable plans and assets that can be deployed in a global enablement/local activation approach where possible and in a targeted/bespoke approach for a business/geography where necessary.



We will count on you to:




Develop, manage and lead the Marsh McLennan people-focused communications strategy: Create and execute a comprehensive communication strategy that aligns with and supports the successful execution of the Marsh McLennan people strategy, developing communication programs and campaigns that are grounded in the Marsh McLennan CVP pillars: Impact, Leadership, Culture, Career and Rewards. Collaborate with communication leaders at the enterprise, business and region level to understand core messages, unique needs and considerations, optimal channels and timing, and target audiences.



Develop communications strategies that support both cyclical HR activities and targeted HR programs: As part of the overall people-focused communications strategy, this leader will collaborate with HR teams and Internal Communications Leaders to develop and execute on communication plans that effectively share periodic/cyclical HR activities (e.g., goal-setting, continuous feedback, year-end, performance and rewards, colleague engagement) as well as bespoke/targeted programs (e.g., CVP campaigns, learning events).



Change Management Communications: Support the People function in their role in leading change by developing clear and compelling change communication plans to support people-focused change efforts (e.g., organizational change). Develop scalable messaging and assets that can be activated across businesses and geographies to help drive successful change implementation.



Communication Measurement and Analysis: Track and measure the effectiveness of HR communication initiatives, gathering feedback and insights to continuously improve strategies and messaging. Collaborate with internal communications leaders at the business and region levels to define and operationalize local measurement and reporting approach.



What you need to have:

• A Bachelor's degree is required; one in Journalism or Communications is preferred


• A minimum of 15 years of experience in HR Communications, internal communications, or related roles.


• Strong understanding of HR programs, policies, and best practices.


• Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.


• Demonstrated experience in developing and executing communication strategies and plans.


• Proficiency in utilizing various communication mediums and platforms, including digital channels, social media, and multimedia content creation.


• Strong project management skills, with the ability to manage multiple priorities and deliver high-quality results within deadlines.


• Exceptional interpersonal skills, with the ability to collaborate and build relationships with stakeholders across functions and at all levels of the organization.

What makes you stand out:

• A Master's degree


• Familiarity with email distribution systems, analytics tools and data-driven decision-making frameworks


• High level of creativity, innovation, agility, flexibility and attention to detail.


• Knowledge of and experience working with change management principles and methodologies.


• Strategic and consultative skills, possessing ability to translate business priorities and target outcomes into highly effective and impactful communications strategies.


• Excellent writing ability, judgment, work ethic and performance


• Proven history of using data and storytelling to communicate a vision and a strategy.


• Demonstrated ability to convey complex information in clear and understandable formats to a wide range of audiences with differing levels of understanding


• Routinely operate with discipline in a fast-paced environment executing flawlessly with the highest quality work to always meet deadlines


• Understanding of the market forces impacting the industry and Marsh McLennan's businesses

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.


• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.


• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.


The applicable base salary range for this role is $96,700 to $193,300.


The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.


We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Apply Now