Bilingual (Spanish) Customer Care Representative at Beacon Hill Staffing Group, LLC in Boston, Massachusetts

Job Description:

Our client, a renewable energy company located in Boston, is seeking a bilingual, Spanish-speaking Customer Care Representative to join their team for 3+ months. The hours for this role are 11am-7pm and it is compensating $23 an hour. Qualified and interested candidates are encouraged to apply today for immediate consideration!



Responsibilities:

• Answer inbound phone calls and emails


• Perform outbound welcome calls to newly acquired customers


• Help troubleshoot and resolve any inquires


• Design and contribute to proactive email campaigns including site updates and newsletters


• Provide support for Account Management inquiries and initiatives


• Ensure that all back-office and operational responsibilities lead to an exceptional customer experience

Qualifications:

• Positive, optimistic attitude that emphasizes superlative experiences for our customers


• Effective listening and clear communication skills


• Adaptability to a changing environment and handle multiple priorities with tight deadlines


• Meticulous attention to detail with superb organizational skills


• Ability to demonstrate patience and empathy


• Excellent writing and analytical skills

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:


Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.


Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.


We look forward to working with you.


Beacon Hill. Employing the Future (TM)
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