Retail Sales Operations Manager at Massimo Zanetti Beverage USA in Suffolk, Virginia

Job Description:

Position Summary:



This position is responsible for managing the daily operations of the sales support function. It oversees the workflow associated with all business processing, including the preparation of reports, charts, and other statistical data to facilitate and guide the sales department effectively. Additionally, this role assists in budget management to ensure that sales, travel and entertainment (T&E), and expenses align with targeted objectives. The individual in this position holds primary responsibility for the sales reporting system, which encompasses training the sales team and engaging with vendors. The incumbent must demonstrate organizational skills, attention to detail, analytical capabilities, and the capacity to adapt to a dynamic environment.



Essential Duties and Responsibilities:

• Primarily responsible for sales reporting systems including training required for the sales organization and any interaction with vendors.


• Responsible for tracking the performance of the sales team on a monthly basis across all channels.


• Develop basic business analytics to support divisional planning, decision making.


• Keep track of expense budgeting & tracking for the Foodservice sales organization.


• Organize and prioritize large volumes of data and transform them into meaningful information.


• Design and generate reports using all systems available to facilitate internal and external data requests.


• Support Sales Reporting System (CRM) rollout to field and own master data maintenance.


• Analyze data to determine maintenance for program compliance and corporate initiatives.


• Develop ad hoc reporting for customer initiatives and compliance


• Apply extensive knowledge of complex systems and software and assists others in their use.


• Reach out cross functionally to service needs of sales department.


• Develop innovative ideas for sales reporting including process efficiencies.


• Simplify sales reporting by combining multiple data sources for sales


• Act as corporate contact for internal and external audits as it relates to policies, procedures and documentation


• Communicate any issues related to policies, procedures and data integrity to management


• Service as primary resource for project assignment by management


• Work cross functionally to provide direction, coaching, and to build teams to drive efficiencies

Qualifications:

• Preferred B.S. in Accounting, Finance, IT, Business or equivalent business related discipline.


• 3-5 years of experience in Sales Operations or a related area.


• Retail or consumer packaged goods experience preferred.


• Process/Project Management experience required: cross functional meeting facilitation, time/calendar management, ensuring deadlines are met, tracking action items and follow ups, ownership of final deliverables.


• Excellent data analysis skills: Ability to analyze volume trends and identify areas of opportunity.


• Sound expertise in Excel modeling & data analysis including Access.


• Knowledge of sales data and gleaning insights to impact/inform business direction


• Proven track record of customer service focus and ability to influence colleagues from all functions and levels of the organization.


• Excellent communication and presentation skills.

Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ethnic origin, disability, or veteran status.


Massimo Zanetti Beverage USA is proud to be an equal opportunity employer and we are committed to creating an inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law.


MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.


General Statement


This is a summary description of the general duties and level of work assigned to this position. It is not a full and comprehensive list of all possible responsibilities and tasks. Apply Now