Description: This position requires excellent communication, organizational, and multitasking skills to handle a variety of responsibilities, including customer inquiries, project documentation, and administrative tasks. The ideal candidate thrives in a fast-paced environment and demonstrates the ability to balance customer-focused duties with project-related tasks effectively.
Requirements:
Perform general office duties, including answering phones, ordering supplies, and maintaining a professional workspace
Serve as the first point of contact for customer inquiries, providing exceptional service and resolving issues promptly
Maintain organized records for project files and customer correspondence
Schedule and coordinate meetings, project timelines, and appointments
Prepare and distribute internal and external communications, such as memos, emails, and reports
Monitor and track project progress to ensure deadlines are met, escalating issues as needed
Support billing, invoicing, and payment tracking processes for projects
Assist with special projects and other tasks as assigned by management
Experience Required:
Minimum 2 years of administrative experience, preferably in the construction industry
Familiarity with construction documentation and processes is highly desirable
Skills Required:
Strong customer service and interpersonal skills
Excellent verbal and written communication abilities
Highly organized with attention to detail and the ability to prioritize tasks effectively
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
Ability to handle multiple tasks in a fast-paced environment
Strong critical thinking and problem-solving skills
Knowledge of construction software or ERP systems preferred
Dependable, team-oriented, and adaptable to changing priorities
Education Required:
High school diploma or equivalent required
Associate degree in Business Administration or a related field preferred
Physical Requirements:
Ability to sit for extended periods and work on a computer
Requires sitting, keyboard typing and 10-key, use of telephone and computer monitor, walking, filing, and stairs
Occasionally lift and carry files or documents weighing up to 10 pounds
Work Environment:
Standard office environment with minimal noise
This position is on-site and is not eligible for teleworking
Equal employment opportunity, including veterans and individuals with disabilities.