Meet ambulatory Medical Assistant clinical competencies.
Follow protocols for managing prescription refills and medication prior authorizations.
Perform clinical procedures under the supervision of a Provider.
Follow standard work for patient care processes.
Maintain effective and organized systems to ensure:
Timely patient flow.
Rooms are stocked with adequate supplies.
Patient information is available in the electronic health record.
Maintenance of all logs and required checks.
Implementation of orders as directed by Provider and licensed care team member(s).
Ensure documentation is complete, accurate, and timely, reflecting patients' plan of care.
Demonstrate continued development of clinical expertise, current knowledge of healthcare trends, and education related to clinical ambulatory practice.
Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.
Adhere strictly to HIPAA regulations.
Ability and willingness to float to other Optum clinics.
Follow proper reporting protocols for any compliance or incident reporting.
Work collaboratively with Centralized Services to support patient needs.
Other duties and responsibilities, not specifically described, may be defined or assigned from time to time, consistent with the knowledge, skills, and abilities of the incumbent by management.
Must-Have Qualifications/Experience:
Medical Assistant certification.
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