Project Coordinator at Merco & Frymaster in Shreveport, Louisiana

Job Description:

JOB DESCRIPTION



We are Frymaster! We design, manufacture and supply best-in-class commercial fryer equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.


As Project Coordinator- Customer Rollouts & Special Initiatives, you will be responsible for assisting the commercial sales team with all aspects relative to new customer onboarding and rollout execution.


Reporting directly to the Manager of Customer Service, this position is based in Shreveport, LA.


Key Tasks & Responsibilities:

• 
  Communication & Support
  • Act as a point of contact for internal teams; sales, engineering, manufacturing, and scheduling.
  • Assist in organizing and documenting customer requirements, ensuring all stakeholders have accurate information.
  • Participate in kickoff meetings and status updates, keeping detailed records of discussions and action items.
• 
  Rollout Coordination
  • Customer set up within the AS400 system to include order management and entry
  • Assist in scheduling and tracking equipment deliveries
  • Work with internal teams (sales, operations, and logistics) to ensure equipment is ready and available for deployment.
  • Maintain and update project timelines, checklists, and approved equipment specifications.
• 
  Logistics & Inventory Management
  • Help track equipment inventory, ensuring all equipment and accessories are in stock for upcoming rollouts.
  • Coordinate with the warehouse and logistics teams to ensure timely equipment shipments.
  • Support the resolution of any delivery delays and communicate to all stakeholder's next steps.
  • Collaborate with Frymaster field service where needed to aid in installation and start up expectations.
• 
  Process Improvement & Reporting
  • Maintain detailed records of rollout activities, tracking timelines and any challenges faced.
  • Assist in developing standard operating procedures (SOPs) for future equipment rollouts.

Qualifications



Education & Experience:

• 1-2 years of experience in project coordination, equipment logistics, operations, or customer service
• Associate's or Bachelor's degree in Business, Supply Chain, Project Management, or a related field preferred (or equivalent work experience).

Skills & Abilities:

• Strong organizational and multitasking skills with a high attention to detail.
• Clear and professional written and verbal communication skills.
• Ability to problem-solve and adapt quickly in a fast-paced environment.
• A basic understanding of logistics, inventory management, or equipment installation is a plus.
• Proficiency in Microsoft Office (Excel, Outlook, Teams, Word); experience with project management tools (e.g., Asana, Monday.com, Smartsheet) is a bonus.
• Interest in food service equipment, manufacturing, or supply chain operations is a plus.

Working Conditions:

• 
  Sitting: Extended periods of sitting at a desk or workstation while working on a computer or performing tasks.
• 
  Standing/Walking: Occasional need to stand or walk within the office premises, such as moving between work areas, meeting rooms, and common spaces.
• 
  Lifting/Carrying: Ability to lift and carry office supplies and materials, up to 20 pounds, occasionally.
• 
  Repetitive Motion: Regular use of hands and fingers for typing, writing, and manipulating office equipment.
• 
  Vision: Continuous use of visual acuity for reading documents, computer screens, and analyzing data.
• 
  Hearing: Ability to hear and communicate effectively with coworkers, clients, and customers in person and over the phone.
• 
  Speaking: Clear and concise verbal communication is essential for interacting with colleagues, clients, and team members.
• 
  Bending/Reaching: Occasional need to bend, stoop, or reach for objects on shelves or in cabinets.
• 
  Climbing: Minimal requirement for climbing stairs or using office building elevators.
• 
  Driving: Not applicable to this position as it is located within an office environment.

Our Benefits:


We believe that our people our one of our most valuable assets. That's why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

• Competitive wage
• Healthcare (medical, dental, vision)
• 401(k) savings plan
• Wellness Program
• Supplemental Health Plans
• Employee Assistance Program
• Training and Development
• Tuition Assistance
• Holiday Pay opportunities
• Employee discounts
• Paid Time Off (PTO)
• On-the-job training and skills development
• Basic Life Insurance
• Leave Program
• Employee Events and more...

* Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We've taken the guesswork out of oil management for crews and operators. Our fryers walk crews through step-by-step processes to filter the oil simply and safely to extend oil life and increase profitability. Everybody wins with Frymaster fryers. The Frymaster facility in Shreveport, LA is a division of Ali Group.


For more information about Frymaster, visit www.frymaster.com

To explore more Career opportunities at Welbilt, visit www.welbilt.us/Careers.com


Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

#Frymaster

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