Manager, Rail Quality Oversight at Regional Transportation District in Englewood, Colorado

Job Description:

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

The Manager, Quality Oversight is responsible for establishing and managing the Quality Oversight Division within Rail Operations, encompassing both Light Rail and Commuter Rail systems. This role ensures compliance with the Federal Transit Administration (FTA) and Federal Railroad Administration (FRA) regulations. The position is critical in implementing a robust Quality Management System to maintain operational safety, reliability, and efficiency across all rail services.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• 
  Quality Oversight Management: Manage a team of Compliance Officers and Quality Inspectors specializing in Vehicle Maintenance, Infrastructure, and Transportation to uphold high standards of safety, reliability, and efficiency. Oversee quality-related aspects of projects, including planning, execution, and monitoring to ensure compliance with standards and objectives. Serve as a liaison for contractor QA staff, coordinating quality assurance efforts across internal and external stakeholders to support successful project delivery.


• 
  Audit and Inspection: Manage regular audits and inspections to evaluate compliance with operational standards, safety requirements, and maintenance protocols. Provide oversight of external audits and inspections. Audit contractor QA/QC processes to ensure compliance with approved Quality Management Plans. Monitor the implementation and effectiveness of corrective actions, address non-conformances, and provide detailed reports on audit findings and compliance metrics to senior management.


• 
  Regulatory Compliance: Serve as the primary liaison with regulatory agencies to ensure all rail operations comply with FTA and FRA requirements. Maintain accurate documentation and proactively address regulatory updates or changes.


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  Performance Monitoring: Analyze inspection, audit, and performance data to identify trends and areas for improvement. Develop and monitor Key Performance Indicators (KPIs) to measure the success and impact of quality oversight activities.


• 
  Policy and Procedure Development: Collaborate across Rail Operation divisions to develop and refine Standard Operating Procedures (SOPs) that align with federal regulations. Create and streamline internal processes to promote continuous improvement and effective risk management.


• 
  Training and Development: Design, coordinate and implement training programs to educate staff on quality standards, inspection protocols, and regulatory requirements. Foster a culture of safety, accountability, and continuous learning through regular professional development initiatives.


• Perform all other job-related duties as assigned.

QUALIFICATIONS:

• Bachelor's degree in Transportation, Business Administration, Quality Management, Engineering or a relevant field.


• A minimum of three years, five preferred, of experience in quality management or regulatory compliance, to include experience performing quality audits, experience in rail operations preferred.


• A minimum of two years of experience in a supervisory or lead role. 


• Knowledge of FTA and/or FRA industry regulations and standards.


• Experience with Quality Management System in a rail or transportation environment.


• Prior experience serving as a liaison between internal stakeholders and external contractors is highly desirable.


• Proficiency in audit processes, data analysis, and report preparation.


• Able to work extended hours, including nights and weekends, as required.


• Ability to complete FTA’s Public Transportation Safety Certification Training Program (PTSCTP).


• Strong leadership and team management capabilities.


• Excellent analytical, problem-solving, and decision-making skills.


• Effective communication and interpersonal skills, with the ability to collaborate across divisions.


• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.


• Proficient with Microsoft Office Suite

OTHER:

An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

• The employee must occasionally lift and/or move up to 20 pounds.


• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, moving trains, outside weather conditions, and the noise level in the work environment is usually moderate to high.

CAREER MAP:

Based on job performance, experience, education and position availability the next step on the career map for this position may be: Senior Manager, Rail Business Operations

POSTING OPENS: March 14, 2025

POSTING CLOSES: March 31, 2025

We will consider all applications for this position until the close date of March 31, 2025. For consideration, please be sure to apply before March 31, 2025.

Applicants should submit all relevant and verifiable education, training and work experiences within their resume at the time of application.

EEO POLICY AND ADA ACCOMMODATIONS

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law.

RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at adarequests@rtd-denver.com, or the Talent Acquisition team at rtd.ta@rtd-denver.com. 

Pay Range:

$109,309.00 - $154,398.25 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy ( https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf )

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

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