Peer Supervisor at Behavioral Health Network, Inc. in Springfield, Massachusetts

Job Description:

Description



Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. Recognized by The Boston Globe as the 10th Best Employer in Massachusetts, BHN is committed to providing high-quality, community-based behavioral health services.

If you are a Certified Peer Specialist with leadership experience and a passion for supporting individuals through behavioral health challenges, we invite you to join our team as a Peer Supervisor I. In this role, you'll provide supervision, training, and leadership to Peer Specialists, ensuring they deliver high-quality, person-centered peer support services within our Emergency Services Division, including The Living Room, Adult Mobile Crisis Intervention (AMCI), Access Center, and Community Crisis Stabilization (CCS).


What You'll Do:


As a Peer Supervisor I, you will play a key role in mentoring, supervising, and guiding Peer Specialists, ensuring they provide effective, ethical, and strengths-based peer support services.

Key Responsibilities:

• Supervise and mentor Peer Specialists, ensuring adherence to Certified Peer Specialist code of ethics and best practices.


• Provide individual and group supervision, fostering a supportive environment for professional growth.


• Model strong peer support principles, emphasizing mutuality, transparency, and a strengths-based approach.


• Monitor documentation compliance, ensuring Peer Specialists maintain accurate and timely records.


• Facilitate training and professional development opportunities for new and existing Peer Specialists.


• Support crisis services, collaborating with teams across AMCI, TLR, CCS, and the Access Center.


• Ensure a welcoming and well-maintained environment at The Living Room and other program locations.


• Engage in interdisciplinary teamwork, working with supervisors, managers, and directors to enhance service quality.

What We Offer:

• Leadership & Career Growth: Gain experience in supervising, training, and leading Peer Specialists within BHN's growing network.


• Extensive Training: Specialized training in peer support, crisis response, trauma-informed care, and leadership development.


• Collaborative & Supportive Team: Work alongside dedicated behavioral health professionals in a high-impact role.


• Award-Winning Workplace: BHN is ranked as the 10th Best Employer in Massachusetts by The Boston Globe .


• Diverse Workplace: Bilingual candidates and individuals from diverse backgrounds are strongly encouraged to apply.

What You'll Bring:

• High School Diploma or GED (required).


• Certified Peer Specialist Certification (required).


• 1+ years of supervisory experience (required).


• Experience supervising Peer staff (preferred).


• Strong knowledge of peer support, trauma-informed care, and recovery models.


• Excellent communication and leadership skills, with the ability to mentor and support Peer Specialists.


• Ability to work in a fast-paced, team-based environment, supporting multiple crisis programs.

We Hire for Purpose!


Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally appropriate behavioral health care across Western Massachusetts. As one of Massachusetts' Top 10 Employers, we prioritize compassion, empowerment, and respect in all we do.


How to Apply:


If you're ready to take your leadership skills to the next level and empower Peer Specialists to make a difference, we'd love to hear from you!

Click "Apply for Job" below or visit www.bhnworks.org to apply. Apply Now