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Subrogation Recovery Adjuster at Crawford & Company in Muncie, Indiana

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Subrogation Adjusters are responsible for the negotiation and recovery efforts of third-party property-casualty claims. The adjuster will enter direct negotiations with insurance carriers, contractors, plaintiff and defense attorneys, self-insureds, uninsured, and municipalities. Claims handled are complex and require a strong understanding of theories of liability and recovery practices and activities.


  • 4-year bachelor's degree preferred
  • 3+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
  • Excellent written and verbal communications skills, with the ability to assess and negotiate liability and damages.
  • Proficient use of MS Office applications and PDF documents.
  • Decisive and organized, with strong organizational skills.
  • Adapts to occasional high-pressure situations
  • Familiarity with claims-handling procedures

  • Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls
  • Communicates over the phone to ensure understanding of reports and documents
  • Performs an evaluation of the loss to determine potential total losses using established procedures
  • Interprets statutes and case laws to build a strong case for coverage and liability.
  • Files subrogation claims in Arbitration Forums with persuasive arguments
  • Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims
  • Effectively follows appropriate process for assignment of claims to adjusters.
  • Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.
  • Performs other various duties as assigned.





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