Spv - Workforce Mgmt & Resource Planning at Avangrid in Ithaca, New York

Job Description:

Job Title: Supervisor - Workforce Management & Resource Planning



Department: Electric T&D Operations


Reports to: Senior Manager - Scheduling & Engineering
Location: In Office, Ithaca NY, Plattsburgh NY, Mechanicville NY, Brewster NY, Liberty NY, Oneonta NY, Binghamton NY


The base salary range for this position is dependent upon experience and location, ranging from: $94,490.40 - $118,113



Responsibilities



Scope of Work


1. Responsible for supervision of Work Planning Scheduler Analysts, Service Coordinators and Engineering Clerks as well as monitoring and coordinating all resources. Reviews, monitors and balances analyst / clerk workload. Knowledge of task-based work order routing. Review completed work orders for feedback and work order accuracy. Facilitate Monthly Work Planning Meetings for responsible Division(s) to ensure construction portfolio strategy aligns with annual Company objectives, to include month over month CWIP, Open Commitments, Work Order Needed, etc. (50%).


2. Responsible for technical support of pre-requisites of all electric distribution work orders. This includes permits (town, state and county), purchase requisites and orders, customer payments. Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, and budgets in a manner that promotes customer satisfaction. Resolves customer complaints. (15%).


3. Knowledge of company construction standards, rates, field operating procedures, safety instructions, union contract, and accounting manuals. Able to read and interpret electric construction sketches. Familiar with contractor bid and purchase requisition process. (15%).


4. Appraise the work of data technicians/ analysts satisfying requirements prior to work order release. Develops employees to enhance professional values and effective performance. Identify and arrange for necessary training. (10%).


5. Assist operations with storm restoration efforts. (10%).



Skills and Requirements



Bachelor's degree in business management/administration.


Associate's degree in business management/administration related technology with minimum 5 yrs experience.


High school diploma with minimum 10 yrs field planning or analyst/clerk experience.


Experience Required:


Minimum 5 yrs experience. Supervisory experience preferred.


Scope of Work


Directs and supervises employees responsible for providing support to Electric Operations in needed activities that may involve billing, permits, dispatching, ordering supplies, or checking data accuracy.


Monitors regulatory requirements, ensures proactive outreach to customers and works closely with Process Stewards.


A. Strong project management skills


B. Ability to multi-task


C. Conceptual thinking: Identifying the key aspects of complex situations and understanding the big picture


D. Strong problem solving and analytical skills


E. Effective negotiation skills


F. Develops employees to enhance personal development and leadership skills



Company:

NY STATE ELECTRIC & GAS CORP



Mobility Information



Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country


AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com


Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Renewables



Job Posting End Date:

April-8-2025