EFG Senior Quality & Control Specialist at First Commonwealth Bank in Berwyn, Pennsylvania

Job Description:

**Although positions states Telecommuting, candidates must reside in PA or OH.


This role is responsible for review of complex lease/loan documentation and booking for both direct and indirect transactions. Responsibilities include ensuring adherence to policy and procedures, lien perfection, and maintaining the highest standard of quality for our lease/loan documentation. The functions performed by this team are critical to protecting the company from regulatory and credit risks. This position exercises independent judgment, effectively navigates ambiguity, has a willingness to lead projects and takes ownership of tasks with a sense of urgency.


Essential Job Responsibilities__________________________________


1. Mentors Quality Control Specialists


2. Strives to provide extraordinary client service by exercising the Perfect Client Experience (PCE)


3. Ensures Service Level Agreements are met with regard to client service for both internal and external clients


4. Prioritizes reviews in a fast-paced environment to meet stakeholder and client expectations


5. Reviews documentation for accuracy, alterations, legibility and acceptability per FCEF policies and procedures and conditions stated in the credit and asset management approval memo(s)


6. Ensures deficiencies are properly resolved


7. Ensures any/all exceptions are signed off on by manager


8. Ensures UCCs are timely filed


9. Ensures required due diligence items have been received and validated including, but not limited to:


a. Know Your Customer requirements


b. CDD/BO requirements


c. OFACs


d. UCC searches


i. Ensure subordinations/releases obtained to perfect liens/ownership (including proper motor vehicle title work), if applicable


e. Proof of insurance


f. Entity Corporate documents


g. Assignment documents (purchased transactions only)


h. UCC-1/UCC-3 preparation


i. Invoices/Proof of Payment


j. MSO/Titles


10. Ensures payment/wire instructions provided by dealer or customer have been verified


11. Ensures system is updated and coded properly


12. Verifies required advanced monies have been received and proof in file


13. Funding approval for transactions less than $300,000 (both direct and indirect)


14. Completes Booking Process


a. Transfer contract


b. Enter/verify all client/billing and contract information


c. Ensure all coding is correct


d. Enter important client notes


15. Reviews postbook follow up items to ensure issues have been fully cleared / received


16. Reviews amendment documentation prior to Sales Support Rep sending to client for signature


17. Reviews/ approves Rewrite documentation prior to submitting to Accounting


18. Manages initiatives to resolve control gaps and enhance current processes for further efficiency and effectiveness as needed


19. Prioritizes reviews in a fast-paced environment to meet stakeholder and client expectations


20. Review processes and recommends process improvements


Bona Fide Occupational Qualifications___________________________


1. A Bachelor's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred


2. Five (5) years of experience with loan documentation, with demonstrated expertise in due diligence and perfection processes required.


3. Knowledge of loan structures and documentation needs/requirements, loan documentation, collateral, lien perfection, evaluation/review/interpretation of UCC searches and vehicle titling needs and processes preferred.


4. Strong attention to detail, effective problem solving and analytical skills, with ability to handle and prioritize multiple tasks required


5. Proficient in typing, knowledge of Microsoft Office software, reading, writing and grammar skills, analytical or mathematical skills, and communications and interpersonal relations.


6. May be eligible for telecommuting






Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)