Senior Marketing Specialist - Service Management at IFS North America, Inc. in Itasca, Illinois

Job Description:

Full-time
Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really mattersat the Moment of Service.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can 
#MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

Your primary objectives will be to generate strategic and tactical campaigns that the IFS regional teams can execute with the primary goal of generating opportunities that build and progress quality pipeline.

Alongside campaigns you will support the Future of Field Service comms plan and own the podcast, social media and events plan and execution. The goal of this activity is to ensure we are aligning FoFS with IFS NN GTM and build awareness and opportunity through the execution of this activity.
Support in global ABM opportunities that span multiple regions to drive engagement, account penetration an

Own and drive the social media strategy for service management to drive quality engagement rates, CTR and brand awareness.

As well as other activity and responsibility including:

• Create demand generation campaigns to drive leads and pipeline
• Brand awareness activity across web, social and PR
• Support in external and internal event planning and execution, including online and global events
• Build landing pages and emails on Marketo for regional execution of campaigns
• A focus on social media creating consistent and regular content for our corporate and advocacy platforms to support brand awareness goals
• Monitor, review and report on marketing activity and results to ensure success
• CRM updates, processes, and data for campaign success
• Build and maintain excellent relationships across the global marketing team
• Work on Future of Field Service plan and execution of activity to support pipeline and brand awareness objectives

Qualifications

• 2+ years experience in the business-to-business marketing environment preferably within the software industry
• Experience with marketing automation tools like Marketo is preferable
• University degree within business or marketing
• University degree with a business or marketing degree (preferred) 

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

PI265008880

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