Parts Manager at Gateway Dealer Network, LLC in Columbia, Missouri

Job Description:

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Parts Manager 

Bobcat is looking for a talented Parts Manager to assign and direct all work performed within the department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the parts department and elevating the customer experience. 

Parts Manager

Monday - Friday (No weekends)

Essential Job Functions: 

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction. 

• Responsible for all daily duties of the department, stock orders, recording transition on sales, cleanliness, staffing, and stocking. 

• Train and develop Parts Department Employees. 

• Provide superior customer service, in person, and over the phone. 

• Awareness of customer base and unique applications. 

• Conducts a quarterly physical inventory of all parts and related inventories. 

• Analyze and resolve discrepancies between computer inventory and actual parts on hand.  

• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction. 

• Maintains a positive attitude and builds teamwork with their employees. 

Job Requirements: 

• Minimum of three years’ successful management experience, within the construction industry preferred. 

• Sufficient knowledge of modern management techniques and best practices. 

• Excellent organizational skills. 

• Results driven and customer focused. 

• High school diploma or equivalent. 

Job Type: Full-time 

Work Environment/Physical Demands: 

• Many working hours are spent sitting down and working on a computer but managing by walking around is a must. 

• Time will also be spent with the Service Advisors discussing technicians’ times and quotes. 

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. 

• Answering the phone and speaking with customers and employees. 

• The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud. 

Benefits: 

• Health, Dental, Vision, Life & Disability Policies 

• Employee Discounts 

• 401K Plan with Company Match 

• Flexible Spending Account 

• Paid Holidays & Vacation 

• Training & Advancement Opportunities 

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered. 

We are always on the lookout for people who bring fresh perspective and life experiences to our team.