Quail Ridge Manager at The Taylor Group in Louisville, Mississippi

Job Description:

The Quail Ridge Manager is responsible for the overall operation and guest experience of the lodge, encompassing entertainment, events, dining, and grounds maintenance. This multifaceted role requires a highly organized, proactive, and customer-focused individual with experience in a rustic or natural setting. The Manager will ensure the smooth and efficient running of all aspects of the lodge, maintaining high standards of service and presentation.


Responsibilities:


Guest Experience & Entertainment:

• Develop and implement a diverse and engaging entertainment program, for our company customers, dealers, and vendors. Including but not limited to dining, outdoor activities, and live music.
• Organize and execute special events, corporate retreats, and holiday celebrations, ensuring seamless coordination and execution.
• Act as the primary point of contact for guest inquiries and concerns, resolving issues promptly and professionally.
• Cultivate a welcoming and hospitable atmosphere, fostering positive guest interactions and building rapport.
• Manage guest feedback and implement improvements based on guest reviews and suggestions.
• Oversee recreational activities and equipment, ensuring safety and proper maintenance.

Dining & Food Service:

• Manages Executive Chef who is responsible for safe storage, preparations and deliver of food, dietary restrictions, and menus
• Manage inventory and beverage supplies.
• Supervise dining staff, providing training and guidance to ensure excellent service.

Grounds Maintenance & Facilities Management:

• Oversee the maintenance and upkeep of the lodge grounds, including landscaping, trails, and outdoor facilities.
• Coordinate and supervise maintenance staff or contractors for repairs and preventative maintenance of buildings, equipment, and infrastructure.
• Ensure the cleanliness and presentation of all indoor and outdoor spaces.
• Monitor and maintain safety and security systems, including fire alarms and security cameras.
• Ensure all equipment is properly serviced and maintained.

Administrative & Operational:

• Develop and manage budgets for entertainment and maintenance.
• Manage staff schedules and payroll.
• Maintain accurate records of inventory and expenses.
• Ensure compliance with all relevant regulations and licensing requirements.
• Develop and implement standard operating procedures for all areas of responsibility.
• Recruit, train, and supervise staff, fostering a positive and productive work environment.
• Assist in reservations and booking inquiries when needed.
• Work with vendors and suppliers.

Qualifications:

• Proven experience in hospitality management, event planning, or related field. (Shooting clubs, Lodge Management, etc.)
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.
• Knowledge of food safety and hygiene regulations.
• Experience in grounds maintenance or related field.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in computer applications, including reservation systems and Microsoft Office Suite.
• Valid driver's license.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects.
• Ability to work outdoors in various weather conditions.
• Ability to perform physical tasks related to grounds maintenance and event setup.

Position Requirements Full-Time/Part-Time Full-Time Position Quail Ridge Manager Division The Taylor Group Close Date Number of Openings 1 Exempt/Non-Exempt Exempt Hiring Manager(s) Brandon Clark Req Number GUE-25-00003 Open Date 2/26/2025 Location TTG - Louisville About the Organization Backed by over 95 years of experience, The Taylor Group has become a worldwide operation with sales driven by the professional and aggressive activities of a vast domestic dealer sales, direct sales, and international sales organization. TMW designs, engineers, and manufactures more than 100 models of industrial lift equipment with lift capacities from 4,000 lbs. to 125,000 lbs. At the very center of this success has been an unwavering commitment to the key concepts of Faith-Vision-Work by the members of the Taylor family and employees who collectively form The Big Red Team! Taylor Machine Works, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.
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