Job Description:

Flexible Work Arrangement - Hybrid

The primary responsibility of the (Sr.) KYC Analyst (Know Your Customer/Fraud Examiner) will be supporting the Manager, KYC in the development and implementation of PJM's Know Your Customer (KYC) program. The Sr. KYC Analyst will conduct in-depth due diligence on new and existing PJM customers/members using a structured KYC methodology, in a timely manner, in order to identify and assess the risks they present. This work will support obligations related to FinCEN, OFAC, and other regulatory efforts.

Essential Functions:

- Conduct thorough customer and/or enhanced due diligence and verification processes in accordance with regulatory requirements and industry best practices.
- Collaborate with internal teams to obtain necessary information for KYC procedures to reduce likelihood of bad actors in PJM environment.
- Review and analyze customer documents, identifying and resolving discrepancies.
- Perform necessary outreach to existing customers/members and pending applicants to ensure the most accurate information is received.
- Ensure compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
- Review reports to assess credit risk exposure.
- Stay up-to-date on changes in KYC and AML regulations and best practices.
- Update and maintain customer records, ensuring accuracy and completeness.
- Safeguard customer data that is received.
- Maintain knowledge of the business environment, objectives and requirements relative to PJM's processes and tools and use that knowledge to develop communications for internal and external stakeholders.
- Present, facilitate and lead assigned process improvements using methods of data gathering and analysis, problem solving and project management
- Support activities within the PJM membership regarding education and communication of findings and data to drive to quality outcomes.

Characteristics and Qualifications:

Required:

• BS degree in Business Administration, Finance or equivalent work experience




• At least 2-5 years of experience leading projects




• At least 4 years of experience Analytical/Investigative research




• Ability to develop strong relationships with multiple departments and divisions




• Ability to work in a team environment as a team member or as team leader




• Ability to produce high-quality work products with attention to detail




• Ability to visualize and solve complex problems




• Experience in analyzing large volumes of data and creating summary reports.




• Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)

Preferred:

• MBA, Business Administration




• Experience in the application of advanced planning, modeling and analytical techniques




• Experience managing projects




• Ability to deliver presentations and/or training using acceptable methods and techniques




• Experience developing policies, procedures, standards or manuals




• Experience documenting and improving business processes




• Other CAMS, CFCS, CFE or other anti-financial crime certification