Lead Business Performance, Estimating/Sales Engineering at Crown Castle in Columbia, Maryland

Job Description:

Position Title:  Lead Business Performance, Estimating/Sales Engineering (P4)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Lead Business Performance collaboratively works with various functional teams to drive improvements and efficiencies within Crown Castle’s design and estimation processes, tools, and systems.  This position will work directly with Sales Engineering, Data and Digital, Standards and Technology and Innovation in regards to understanding inefficiencies and problems, evaluating data sets and solutions, and implement solutions to the fiber design and estimation teams. 

Responsibilities

• Pre and post sales process improvement and maintenance activities:


• Provide accurate and succinct business rules and practices governing fiber design and estimation tools


• Understand, add, create, and/or edit scopes of work for fiber engineering related to general outside plant construction and general inside plant construction for use in design and estimation tools


• provide Tier 1 support to Sales Engineers regarding business processes, systems, and tools used within


• Perform quarterly cost analysis across markets and fine tune cost models where needed within Crown Castle’s standard fiber design and estimation tools


• Edit and refine geospatial data sets which are used within Crown Castle’s standard fiber design and estimation tools


• Work with Sales Engineering team to derive business process inefficiencies and work collaboratively on solutions and working through the execution of the proposed solutions

Education/Certifications

• BS/BA with preference to Civil, Construction, or Electrical, Engineering Degrees

Experience/Minimum Requirements

• Five (5) or more years of relevant GIS experience in either QGIS, ESRI, MapInfo, or another large-scale geospatial platform

And

• Seven (7) or more years of outside plant engineering management experience or equivalent

Or

• Fiber (5) or more years of Sales Engineering experience or equivalent

Expectations

• Analytical Skills – Ability to use thinking and reasoning to solve a problem


• Goal Oriented – Ability to focus on a goal and obtain a pre-determined result


• Detail Oriented – Ability to pay attention to the minute details of a project or task


• Financial – Ability to read through and understand existing project estimates and budgets as well as understand what is needed in a budget for a fiber construction project


• Organized – Possessing the trait of being organized or following a systematic method of performing a task


• Communication, Written - Ability to communicate in writing clearly and concisely


• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others


• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems


• Communication, Oral – Ability to communicate effectively with others using the spoken word


• Customer Oriented – Ability to take care of the customers’ needs while following company procedures


• Friendly – Ability to exhibit a cheerful demeanor toward others


• Working Under Pressure – Ability to complete assigned tasks under stressful situations


• Software – Experienced and proficient in using MS Excel, MS Word, MS Power Point, and any large-scale geospatial processing platform

Organizational Relationship

Reports to:  Sr. Manager, Business Process

Title(s) of direct reports (if applicable):  

Working Conditions:  This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

The salary range offered for this position is $102,160-$140,470 annually. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location.  Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.  

If you are interested in joining our team, please visit the Crown Castle careers site to apply.  We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Business Performance

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