Academic Success Coordinator III at University of Houston - Downtown in Houston, Texas

Job Description:

Department: Academic Advising

Salary: $52,982 - $58,279

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Description:
Job Summary

The Academic Success Coordinator III provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.

Duties

• Provides academic advising to all new and returning students and develops individualized programs of study for each student
• Creates official degree plans for declared students
• Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches. Facilitate workshops and events for assigned caseloads
• Provides preliminary evaluation of transcripts and submits articulation requests for the respective college
• Serves as a student advocate and assists students by making appropriate referrals to scholarships, financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
• Maintains continuous communication with students via email, telephone, and in person. Runs communication campaigns in venues such as EAB and support efforts with the Early Alert and Mid-term grades for assigned caseload
• Manages, maintains, and audits student advising records; assists students with processing paperwork and other issues
• Supports retention and timely graduation efforts for college and UHD students
• Supervises advising support personnel
• Trains students on how to use advising tools, degree audits, and course prerequisites and serves students on initial academic probation, continued probation, academic suspension, and dismissal
• Interprets and maintains online data and resource files related to this position in student information systems and advising software
• Assists with specialized advising projects
• Assists with First Time in College (FTIC) and transfer orientation sessions
• Participates in on and off-campus recruitment and registration activities with Houston area community colleges, high schools, and community events
• Participates, attends, and assists with pre-commencement and commencement ceremonies/activities
• Maintains a strong, positive, and collaborative relationship with the College Dean, Associate Dean, Assistant Dean, Faculty, and Enrollment Management staff

Marginal Duties

• Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

• Supervises full-time and/or part-time employees

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees

Knowledge, Skills, and Abilities

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• The candidate exhibits strong interpersonal skills, and experience working with students, parents, faculty, and staff
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external constituents
• Experience and commitment to serving a representative and diverse faculty, administrative staff, and student body
• Excellent computer proficiency (MS Office Word, Excel, and Outlook)

Abilities:

• Strong ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary student service
• Ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity

Work Location and Physical Demands

Primary Work Location:

• Works in an office environment or at off-campus locations for recruitment and advising events

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements
• The position is physically comfortable; the individual has discretion about walking, standing, etc
• The work environment involves minimal exposure to physical risks
• Typical work occurs during business hours Monday through Friday; however, this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus environments
• Complies with all UHD and UH System policies and procedures

Qualifications

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of five (5) years in academic advising or student support experience within higher education

License/Certification:

• None required

Preferred Qualifications

• Master's degree preferred

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The policy of the University of Houston-System and its universities is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, ethnicity, military status, genetic information, sex (including gender and pregnancy), sexual orientation, gender identity or status, or gender expression, except where such a distinction is required by law.

Apply Now