Academic Advisor at University of Oklahoma in Norman, Oklahoma

Job Description:

The Christopher C. Gibbs College of Architecture is looking for an Academic Advisor to join its team. The advisor is responsible for program inquiries, monitoring student progress, assisting with general advising issues, maintaining student records, and program admittance in coordination with Division Directors and Program Coordinators. A successful candidate requires a balance of social skills to develop meaningful connections with students, attention to detail to provide accurate information, an understanding of academic policies and procedures, and a commitment to creating a welcoming environment. A candidate must be able to assist and engage with students through email, phone, and Zoom. 

Responsibilities include but are not limited to:

• Participates in the comprehensive onboarding Academic Advisor Training Program.


• Conducts individual academic advising appointments.


• Guides students in formulating meaningful and appropriate academic plans based on their interests and goals, while providing guidance on the General Education curriculum, degree requirements, and academic opportunities.


• Assesses the holistic needs of students, provides support, and refers to appropriate campus partners.


• Develops a rapport of trust with assigned students.


• Responds to communications via phone and email in a timely manner.


• Manages administrative tasks associated with preparing and completing academic advising sessions. Evaluates, updates, and securely maintains student and advising records.


• Processes academic forms such as Veteran Student Form, ROTC Academic Plan, Financial Aid Satisfactory Academic Progress Appeal, and petitions.


• Reviews mid-term grade reports and follows college-specific protocol to proactively address academic challenges.


• Meets with students on academic probation/reinstatement to develop their academic success plans.


• Advises transfer students regarding transfer articulation, review course equivalencies, and assist with course planning and degree completion.


• Conducts proactive outreach to encourage timely advising appointments, registration, and the completion of tasks that lead to degree progress.


• Conducts graduation checks and degree and minor clearances.


• Participates in institutional retention and completion initiatives.


• Meets with prospective students and assists with programming for college recruitment and orientation events.


• Engages with the Academic Advising Community through monthly meetings and professional development opportunities.


• Serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols.


• Performs various duties as needed to successfully fulfill the function of the position.

Required Education: Bachelor’s degree

Equivalency/Substitution: Will accept 48 months of academic advising or related student services experience in lieu of Bachelor’s degree.

Skills:

• Ability to speak, read, and write clear, concise English


• Proficiency in Microsoft Office


• Excellent communication skills (written and spoken) and appropriate vocabulary to obtain and convey information professionally with diplomacy and clarity


• Ability to maintain a congenial, helpful attitude when faced with difficult situations and to respond with tact and sensitivity in all communications and settings


• Ability to communicate well and build rapport quickly with students, faculty, and staff


• Demonstrated ability to be detail-oriented and organized, especially with data and student information


• Ability to maintain and/or establish organized electronic and paper filing systems


• Ability to deal with confidential and sensitive information with discretion


• Orientation to detail for accuracy of data and information


• Ability to produce reports and complete work within deadlines


• Ability to work collaboratively with faculty, administrators, and students; to exercise initiative and accept responsibility; to work proactively under heavy workload with frequent interruptions; and to manage multiple tasks simultaneously


• Willingness to work well with interdepartmental teams and initiatives


• Ability to read and interpret policy as well as state and federal regulations

Certifications: None

Advertised Working Conditions:

• Standard office environment, with extensive computer use and interpersonal contact


• Ability to engage in repetitive motions and communicate


• Sitting for long periods of time


• Frequent exposure to pressure caused by deadlines and busy periods


• Ability to work effectively with a wide range of constituencies


• Requires contact with other departments and university officials

Department Preferences:

• Master’s degree


• Previous experience in academic advising

Supervision: No Supervisory Duties

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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