Posted in General Business 20 days ago.
Type: Full-Time
Vancouver Clinic is looking for a full-time Patient Service Specialist who provides excellent customer service over the telephone in a Call Center environment. You will perform initial triage of phone calls in our call center, schedule appointments, and serve as a resource for insurance referral and authorization questions, ensuring all information is obtained prior to scheduled appointment.
Location: Battle Ground, WA
Schedule: Full-time, Monday - Friday 9:00am-5:30pm
*Remote opportunity available after successful completion of training and requirements. This may be as long as six months.*
Compensation: Hourly minimum is $18.91,hiring rate dependent on qualifications and professional experience. Opportunity to participate in the Metric Based Incentive Compensation Plan!
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
EDUCATION AND SKILLS
Pay Range:
$17.80 - $24.91
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
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