Senior Program Manager at The Cook & Boardman Group

Posted in General Business 8 days ago.

Type: Full-Time
Location: La Vergne, Tennessee





Job Description:

Senior Program Manager

La Vergne, TN, USA Req #660

Tuesday, January 14, 2025

The Senior Program Manager has full responsibility for all aspects of an Account. This includes the daily planning, implementation and tracking

of projects for specific customers that include the following solutions: doors, frames, mechanical and electrified hardware, IP video surveillance;

access control; enterprise wireless and networking; voice, data and fiber calling; unified communications; and audio/visual solutions. The Senior

Program Manager works closely with the account contacts, sales, and all internal C&B branches involved in each project. They are the primary

point of contact for their assigned customers for all project-level and corporate communications.

Essential Functions

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure that all projects are delivered on time, within scope and budget

• Develop a detailed project plan with the project team to monitor and track progress

• Provide oversight for all changes to the project scope, schedule and costs using appropriate verification techniques

• Report and escalate incidents to management, as needed

• Successfully manage the relationship with internal C&B teams, the customer and all applicable stakeholders

• Establish and maintain relationships with third parties/vendors

• Communication of project tasks to correct resources

• Ultimate responsibility for quality control verification and enforcement

• Coordinate and attend meetings according to mutually agreed upon customer schedule and requirements

• Create program SLAs to include routine inspections of work sites for quality, scope and standards compliance, and safety

• All other duties as assigned

Minimum Qualifications

• 2 year degree, or equivalent experience

• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook

• Functional and working knowledge of computers

• Must pass pre-employment background check and drug test

Knowledge, Skills and Abilities

• Knowledge of Division 8 and 28

• Ability to read and understand construction contracts

• Ability to create and maintain customer specific standard operating procedures

• Effective time management skills

• Effective communication skills both verbal and in writing, good mathematical skills

• Strong organizational skills

• Self-motivated and proactive

• Winning attitude

• Ability to multi-task

• Detail oriented

• Professional and polished in both appearance and speech

• Ability to travel up to 10%

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential

functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear and see. The employee frequently

is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones,

photocopiers, filing cabinets and fax machines. May occasionally require business travel.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are

representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender

identity or national origin.

Other details


  • Pay Type Salary





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