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OVERVIEW
Community Managers are responsible for the operation & profitability of the community & serve as the day-to-day point of the contact for residents. They are on-call 24 hours & are in charge of everything from administrative activities, marketing, leasing & home sales of new & pre-owned homes, to property maintenance, budgeting, human resources, & resident relations.
JOB DUTIES
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
Conducts team member performance reviews and recommends compensation adjustments.
Markets models, pre-owned & brokered homes for sale; Prepares documents to list & sell homes
Manages the rent collection process including collecting, posting & depositing income from leasing of rental sites & homes, as well as collecting on delinquent debts
Handles delinquencies & approves eviction proceedings while adhering to Suns policies
Monitors, codes & approves all invoices for operating expenses & sales related costs
Resolves complaints & responds to issues in a timely manner; Offers solutions consistent with guidelines
Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, & follow-up on service requests
Ensures compliance with federal, state, & local agencies that regulate fair housing laws & community operations
Initiates lease renewals & rent increase letters, ensuring timely distribution
Consults with RVP to determine the best course of action in the event a situation does not have an established guideline
Inspects & recommends purchase & renovation of used/repossessed homes
Prepares sites for Sun Homes models; Coordinates with maintenance to ensure vacant sites are prepared for move-ins
Handles emergencies that arise onsite, ensuring adherence to standard procedures
Ensures compliance of safety policies; Completes workers compensation accident & incident reports in a timely manner
Ensures that community appearance is maintained to Suns curb appeal standards
Assists with preparation of budgets; Provides accurate data to assist in CapEx & expansion needs
Reports deficiencies that would adversely affect the operation of the community
Reviews & compiles property accounting reports for the Accounting Department
All other duties as assigned
REQUIREMENTS
High School Diploma or GED (Required)
Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
2 years property management experience, including 2 years of supervisory experience
6 months prior sales and leasing experience
6 months previous experience using NetSuite
General knowledge of maintenance
Demonstrated leadership abilities
Strong organizational skills
Excellent verbal and written communication skills
Solid negotiation skills
Ability to thrive in a fast-paced environment
Working knowledge of basic accounting principles
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
Flexibility to respond to community needs during non-business hours
Ability to live on-site within the community (housing provided)
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
California Team Member Privacy Notice
Converse, TX, US
Employment Type: Regular
Classification: Full Time
Job Reference: 131666
Nearest Major Market: San Antonio
Job Segment: Real Estate, Workers Compensation, Manager, Sales, Human Resources, Management
