Senior Account Manager, Client Strategy at INSURANCE SERVICES OFFICE INC

Posted in General Business about 4 hours ago.

Type: Full-Time
Location: Jersey City, New Jersey





Job Description:

We are seeking an experienced and highly organized Account Manager to join our Client Strategy team. This individual will collaborate closely with our Managing Directors to support our clients.

Responsibilities:

Client Support & Strategy


  • Provide administrative and strategic support for the Client Strategy program and executive engagement initiatives, including coordinating internal and external meetings, calls, and logistics

  • Support the development and execution of account plans, including identifying sales and partnership opportunities, to drive client retention and growth

  • Develop and maintain standard operating procedures (SOPs) for account management and administrative tasks


Research & Analysis

  • Conduct market and client research using LinkedIn, AlphaSense, and other industry-specific tools to identify opportunities and trends

  • Compile and prepare monthly reports, as well as other related documents and spreadsheets

  • Update and maintain the Client Strategy Knowledge Center and PowerBI Dashboards with relevant data and insights

Collaboration & Communication


  • Collaborate with internal teams (i.e., product, marketing, operations) to address client needs and improve the overall client experience

  • Manage client inquiries and provide timely, effective solutions to resolve issues.

Key Qualifications:

Experience and Education


  • Minimum of 5 years of equivalent work experience and a bachelor's degree in business, marketing, or a related field

  • Experience in account management, client success, or relationship management roles, preferably in the insurance or financial services industry

  • Proven track record of successfully managing and growing client relationships / accounts

Skills & Expertise


  • Familiarity with analytics, data-driven decision making, and / or insurance industry

  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) and SalesForce

  • Strong written, verbal and listening skills and is able to build and maintain relationships at all levels within an organization

  • Ability to interact professionally and adapt communication style to various audiences

Core Competencies


  • Detail-oriented, highly organized, and efficient in managing time and resources

  • Ability to analyze complex problems and offer creative solutions

  • Proactive, able to handle multiple tasks and prioritize effectively in a fast-paced environment with the ability to work effectively under pressure and multi-task to meet established deadlines

  • Has a desire to take on more client-facing responsibilities and move into a Managing Director role following successful and sustained execution in the Account Manager role.

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.





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