Job Summary

As a Sr. Site Reliability Engineer, you operate seamlessly between development and operations. You will engage in and improve the lifecycle of cloud services - from design to deployment, operation, and refinement. You will maintain services by measuring and monitoring availability, latency, and overall system health. You will play a key role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity. You will administer cloud-based environments that support our SaaS (Software as a Service) / IaaS (Infrastructure as a Service) offerings implemented on a microservices, container-based architecture (Kubernetes). To be successful in this role, you must be a motivated self-starter and self-learner, possess strong problem-solving skills; and be someone who embraces challenges.

Key Responsibilities

• Managing production environments by monitoring availability and taking a holistic view of platform and product health.


• Building software and systems to manage platform infrastructure and applications.


• Expert in identifying and strategizing stability and reliability issues in product code.


• Ability to mentor SRE (Site Reliability Engineering) engineers and coach automation first mindset


• Partner with development teams to improve services through rigorous testing and release procedures


• Ability to identify and balance the infrastructure feature acceleration vs. Well-deserved pause and fix


• Debug and troubleshoot service bottlenecks throughout the whole software stack.


• Measure and monitor availability, latency, and overall system health. Develop and improve instrumentation for monitoring and logging the health and availability of services


• Conduct CICD operations to deploy an assortment of software deliverables across a global, production environment


• Provide architectural guidance to optimize the observability stack across NetApp's cloud services


• Be hands-on in the implementation of our observability stack. You have driven the deployment of these tools at scale and have experience working with a rapidly growing infrastructure.


• Build dashboards to provide insights and visibility into critical business metrics for a variety of audiences from engineering and SRE teams

Job Requirements

• At least 8 years of experience is required.


• Experience in writing, troubleshooting and bug fixing product code


• Scripting and infrastructure automation using, for example, Ansible, Python, Go, Perl, or Ruby.


• Deep working knowledge of Containers, Kubernetes, and Serverless computing implementation.


• Understanding of SDLC lifecycle and DevOps development methodologies


• Experience with one of the three (AWS, Azure, GCP) hyper-scalers.


• Experience in defining, applying, and managing SLAs, SLOs and SLIs to the product.


• Good interpersonal communication and customer service skills are needed to work successfully with stakeholders in high-stress and/or ambiguous situations


• This role includes on-call work and travel sometimes.

Education

Bachelor of Science Degree in Computer Science, a master's degree; or equivalent experience is required.

Compensation:
The target salary range for this position is 152,150 - 216,590 USD.The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.