At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.
Job Summary Summary Responsible for ensuring the safety of patients, visitors, and staff by patrolling the premises, monitoring security systems, and responding to security incidents.
Does this position require Patient Care? Yes
Essential Functions -Conduct regular patrols of the healthcare facility, including interior and exterior areas, to detect and deter security breaches, vandalism, theft, or any suspicious activities.
-Maintain a visible presence and provide a sense of security by being approachable and proactive in addressing security concerns.
-Monitor surveillance cameras, alarm systems, and access control systems to identify potential security threats or breaches.
-Report any security-related incidents, hazards, or policy violations promptly to appropriate personnel.
-Control access to the facility by verifying identification, issuing visitor passes, and ensuring that only authorized individuals enter designated areas.
Qualifications
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Healthcare Security Officer [CHSO] - International Association for Healthcare Security & Safety preferred Certified Healthcare Security Supervisor [CHSS] - International Association for Healthcare Security & Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred Experience Experience in security operations, preferably in a healthcare or similar setting. 2-3 years preferred Knowledge, Skills and Abilities - Strong observation and situational awareness skills to identify potential security threats or hazards. - Excellent communication and interpersonal skills to effectively interact with individuals at all levels, including patients, visitors, and staff. - Ability to remain calm and make sound judgments in high-pressure situations. - Basic knowledge of emergency response procedures and first aid techniques. - Familiarity with security systems, such as CCTV, access control, and alarm systems. - Physical fitness and the ability to walk or stand for extended periods.
Additional Job Details (if applicable)
Physically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Ability to use enough force to subdue, arrest or restrain someone if necessary.
Ability to receive instruction and communicate appropriately while moving to and from emergent situations.
Ability to withstand adverse weather conditions.
Exposure to chemicals, blood and hazardous waste materials.
Ability to assist in evacuation procedures including the use of Med Sleds or comparable equipment from any floor of any MGH building.
Ability to perform all required practical training components including CPR, MOAB, OC Spray and Handcuffing and physically be able to carry out tasks while on duty if required to do so.
Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually.
3 Minute Step Test
Measures the heart rate in the recovery period following three minutes of stepping.
Stand with the step in front of you. Begin by stepping up and down the step in cadence with the metronome. Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest.
Step, Bend, and Crawl
Measures mobility and coordination.
Stand in front of the hurdle. Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle. Reverse direction and repeat the sequence.
Stretcher Carry
Measures the ability to assist lifting a stretcher.
You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight. Bend with your legs with your back straight and grasp the stretcher. Straighten your legs to lift the stretcher, then reverse to put the stretcher back down.
Pull and Drag
Measures upper body strength
Take firm hold onto the belts and drag the 150-lb. sled 10 feet across the room and reverse directions back to the starting position.
Balance Walk
Measures balance.
Start at the end of the 1 inch wide tape. When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape. Your foot must be in contact with the tape on each step.
Stair Climb
The stair climb measures the ability to climb stairs at a quick pace.
Starting at the bottom of the stairway, on the command Go, the watch is started and you must walk up four flights of stairs at a quick pace. At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor. You must complete this in 35 seconds or less.
Remote Type
Onsite
Work Location
66 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
